New Landing › How can we help? › Cardinal › Update error

Viewing 15 posts - 1 through 15 (of 18 total)
1 2
  • Back to forum
    Posted in: Cardinal
  • July 15, 2015 at 2:16 am #194653
    pleeman
    Member
    Post count: 105

    I am receiving an theme update error. Attached and below. -Thank you

    Updating Theme Cardinal (1/1)
    Downloading update from http://wp-updates.com/api/1/download/theme/If9a2kEqmD3cATWk53jZcQ/cardinal…
    Unpacking the update…
    An error occurred while updating Cardinal: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Attachments:
    You must be logged in to view attached files.
    July 15, 2015 at 2:56 am #194656
    mvalencia
    Member
    Post count: 4

    Same Error Here as well

    July 15, 2015 at 6:40 am #194670
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you shortly.
    Thanks
    Mohammad

    July 15, 2015 at 7:25 am #194681
    jolehmann
    Member
    Post count: 11

    I got same error.

    July 15, 2015 at 7:45 am #194685
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Dont worry. We are working on it to resolve.
    Thanks
    Mohammad

    July 15, 2015 at 11:37 am #194807
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please try again now – it should hopefully be resolved.

    – Ed

    July 15, 2015 at 11:48 am #194812
    darthsaschi
    Member
    Post count: 86

    Affirmative 🙂

    Works fine now. Thanks Ed.

    Sascha

    July 15, 2015 at 11:51 am #194813
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Ed.
    -Mohammad

    July 15, 2015 at 1:44 pm #194877
    pleeman
    Member
    Post count: 105

    Thank you, working for me as well.

    July 15, 2015 at 1:48 pm #194884
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s great.
    Thanks

    -Rui

    July 16, 2015 at 6:59 pm #195359
    ecollective
    Member
    Post count: 18

    Hello All – I am getting this same error. Just tried installing the update this morning: July 16.
    Any advice?

    Error is:
    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    July 16, 2015 at 7:04 pm #195363
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @ecollective – on Cardinal?

    – Ed

    July 16, 2015 at 7:06 pm #195364
    zohia
    Member
    Post count: 109

    I had the same error and then it allowed the update but now the whole page is disconfigured!

    July 16, 2015 at 8:36 pm #195386
    ecollective
    Member
    Post count: 18

    @Ed- Yep. We are on Cardinal 2.02…wanting to update but a bit afraid and cannot because of failure.
    Do you recommend that the updates ALWAYS be installed?

    July 17, 2015 at 1:50 am #195425
    Ian
    Member
    Post count: 121

    Same issue here trying to update from 2.12.

  • Back to forum
    Posted in: Cardinal
Viewing 15 posts - 1 through 15 (of 18 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for the following item
Cardinal - WordPress Theme
Login and Registration Log in · Register