New Landing › How can we help? › Themeforest Theme Support › Flexform › Unable to install "demo content"

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Flexform
  • March 8, 2014 at 1:39 am #55604
    blaouchez
    Member
    Post count: 448

    Hello,

    Can not install the demo of the theme Flexform XML.

    Where to find the installation manual?

    I tried: Tools > Import > WordPress: download the file in “Demo Content” > “flexform_demo-content.xml” then install the files, but it does not work.

    Best Regards

    March 10, 2014 at 9:34 am #55879
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Do you get any sort of error?

    – Kyle

    March 10, 2014 at 10:30 am #55942
    blaouchez
    Member
    Post count: 448

    Hi,

    Yes, after importing files “flexform_demo-content.xml” (see screenshot)

    Only part of the picture is installed

    Is it necessary to import a single file: “flexform_demo-content.xml?”? Or does it also import “Alt Background Image” and “Files.zip and flexform-split-XML-Files.zip”??

    Regards

    March 10, 2014 at 10:41 am #55954
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Errors with installing demo content are often down to the PHP Memory Limit, you could try increasing it:

    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If that does not work it will be down to your host.

    – Kyle

    March 10, 2014 at 11:35 am #55981
    blaouchez
    Member
    Post count: 448

    Yes, the size limit is 10 MB

    I added “define (‘WP_MEMORY_LIMIT’, ’96M ‘);” in “wp-config.php” but it does not work.

    I have to do with my host?

    Pierre

    March 10, 2014 at 11:39 am #55982
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes, please contact your host

    March 10, 2014 at 2:06 pm #56055
    blaouchez
    Member
    Post count: 448

    My hosting is limited upload (10MB max), is there a solution downloaded by ftp?
    And if so, what files should I transfer?

    Pierre

    March 10, 2014 at 2:30 pm #56063
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Unfortunately it’s not a file that you upload with ftp, it is stored in the database.

    – Kyle

    March 10, 2014 at 2:53 pm #56068
    blaouchez
    Member
    Post count: 448

    Et si je ne télécharge que les fichiers xml, sans les images, est-ce que je pourrai récupérer les template de demi

    Pierre

    March 10, 2014 at 2:56 pm #56069
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Translate?

    March 10, 2014 at 2:59 pm #56071
    blaouchez
    Member
    Post count: 448

    And if I download the xml files without images, is that I can retrieve the template demo ?
    Pierre

    March 10, 2014 at 3:06 pm #56077
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The demo content has to be imported through the wp backend, if your host will not allow you to do this then there is nothing else you can do. I’d consider upgrading to a better host.

    – Kyle

    March 10, 2014 at 3:37 pm #56090
    blaouchez
    Member
    Post count: 448

    Thank you for your answer.

    And I have another question on another subject, I have to open a new post?

    it’s about the graphics (business graphics): is that I can change the color and thickness of the circle?

    Pierre

    March 10, 2014 at 3:37 pm #56092
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please open a new thread,

    Kyle

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    Posted in: Flexform
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