New Landing How can we help? Atelier Unable to Edit Pages or Posts

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Atelier
  • #286324
    mm9488
    Member
    Post count: 40

    I’m experiencing problems editing pages or posts with all projects recently launched on Atelier, e.g., when I attempt to edit a page or post of a page that I used Swift Page Builder to build, the page just spins. I’m never able to make any edits. Is this an issue with Atelier or Swift Page Builder – and is the solution to revert back to a previous version?

    #286328
    David Martin – Support
    Moderator
    Post count: 20834

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks,
    David

    #286334
    mm9488
    Member
    Post count: 40

    David – I’ve added this statement to the wp-config.php file, but nothing changes. This is issue is not limited to this one site, nor this one server.

    #286343
    David Martin – Support
    Moderator
    Post count: 20834

    Please see my screencast, I cannot replicate this. Can you link me to a page/post where you can?

    Thanks.

    #286351
    mm9488
    Member
    Post count: 40
    #286360
    David Martin – Support
    Moderator
    Post count: 20834

    Please see this, I am unable to replicate on that page:

    Anything else I should know, to replicate this?

    Thanks.

    #286375
    mm9488
    Member
    Post count: 40

    David,

    I cannot explain why you can’t replicate this problem. I cannot edit any page on this site, or two other sites i recently launched – they just spin and spin and Swift Page Builder never opens.

    All are on managed WordPress, which already comes with 256M memory – as i’m sure you already know.

    I’m going to overwrite Atelier and Swift Page Builder with an older version to see if this fixes the problem – will let you know.

    Mike

    #286379
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Mike,

    What OS/Browser are you using?

    – David.

    #286380
    mm9488
    Member
    Post count: 40

    David,

    Primarily I use Chrome, but I’m getting the same issue on Fire Fox.

    #286381
    mm9488
    Member
    Post count: 40

    By the way, I’ve cleared all browser history from both browsers, flushed DNS and restarted my router – nothing seems to make any difference???

    #286410
    mm9488
    Member
    Post count: 40

    David – it appears I’ve wasted your time. I’ve discovered that I can edit any page from any other computer, so it appears to be something new/recent with my computer. While I don’t expect you to solve this issue, if you’ve encountered this before and have any suggestions, they would be really appreciated – otherwise – sorry for wasting your time. Mike

    #286417
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Windows or Mac? I have not seen this before as such. Are you using the same user login for each different computer?

    Does the computer have any script blocking security?

    Thanks.

    #286436
    mm9488
    Member
    Post count: 40

    David,

    you can chalk this one up to me being stupid – I should’ve never upgraded to Windows 10 3 weeks ago. I lost a couple of hours reverting back to Windows 7, but I’m now able to edit any page or post – this had nothing to do with Atelier or Swift Framework – which you already knew!

    Sorry but thanks for your prompt assistance!

    Mike

    #286611
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, anytime!

    – David.

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