Trouble w/ multiple accordion in backend

[wilhem]

Hi team,

Please see attached picture. It’s happened when i use multiple instance of accordion in same page. Easy to replicate.

Best,
Wilhem

Attachments:

You must be logged in to view attached files.

[laranz – SUPPORT]

Hi,

1. Make sure it is the latest version of the theme 1.32.
2. If that also continuous on the latest built, could you pass us the WP Login details in a private reply, with the problematic page URL. ( I tried in my local my adding so many section for the accordion and it works without any issue ).

Let us know,

Thanks,
laranz.

[wilhem]

Hi Laranz,

1. Sure.
2. It’s the same. I message you in private.

Thank you,
Best,
Wilhem

[wilhem]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Created a new draf page in your site and didn’t get the same issues.

http://www.esc-amiens.com/wp-admin/post.php?post=585&action=edit&message=10

Try to clear those empty accordions. If you make a video to show us how to replicate it would be great.

-Rui

[wilhem]

Hi Rui,

I tried to clear empty accordions.
When i delete, 3 alert messages ( 2 ineffective ).
When all clear, after saving, 3 new blank accordions appear, then 6, then 9, then…

You can try on website on my page, simply delete blank accordion, and save.

On your test, you have only 1 instance accordion. I add 2. but you are true, i’m unable to replicate the issue.

Thank you,
Best

[laranz – SUPPORT]

Hi,

Try this, open that problematic page, switch to classic editor, and in a new tab open a new page, and copy paste all the other elements except that accordion, and then publish that new page. And after that try to add a new accordion to that page, and test.

Let us know,

Thanks,
laranz.

[wilhem]

Then, no issues w/ new page.
Can you fix the problem on the other page ?

[wilhem]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

You just need to copy all the content inside the classic editor of the new page and go to the old page in the classic editor, delete the current content and paste the copied content.

-Rui

[wilhem]

Of course..
I was more interested by the issue and you should also understand the problem no ?
Anyway, thank you,
Best,
Wilhem

[Swift Ideas – Ed]

Hi @wilhem

It was likely something erroneous in the shortcode, which caused it to corrupt.

Let us know if it happens again and if you can provide the steps in which the issue is replicated.

Thanks,

– Ed

[wilhem]

Hi Ed,

I noticed the same issue now with the copy paste content on new page.
( see private message ).

I’m sorry but there is something wrong.

You can replicate it =
— Copy / paste content on new page
— Edit something in page ( i edited section rows with background image and text block inside, i saved many times .. )
— First accordion duplicate 3 times, 6 times, 9 times after saving.
— When you delete blank items, 3 javacript notices instead 1.

Can you have a look ?

Best regards,
Wilhem

[wilhem]

This reply has been marked as private.

[laranz – SUPPORT]

Hi,

I can forward this once again to Ed for you.

Let us know,

Thanks,
laranz.