New Landing How can we help? Themeforest Theme Support Flexform Transferring Product Ownership

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Flexform
  • #49735
    Covenant Webmaster
    Member
    Post count: 7

    I’m not sure where the best place to post this would be, but I’m wondering if I could transfer this product ownership to another account. I’m using my personal name while I’ve set this up for the company I’m working for, but I’d like to transfer this to [email protected] for logging in here for support. That way if I leave the organization one day someone else can be the new webmaster and login to get support. I’ve setup company accounts on both wordpress.com and wordpress.org that I needed to authorize JetPack, for instance. Any possibility of setting those up for this support forum and de-activating this account I’m writing from now?

    #50542
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, I will forward this to the developer as I don’t have access to the user database, but I’m sure it will be as simple as to change your username and email address to the one of your company.

    He will get back to you as soon as he can 🙂

    Cheers!

    #50611
    Covenant Webmaster
    Member
    Post count: 7

    Great. Thanks!

    #51337
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Rob,

    Let me know the email address in a private reply, and I’ll swap it out.

    – Ed

    #52258
    Covenant Webmaster
    Member
    Post count: 7
    This reply has been marked as private.
    #52445
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Rob,

    All sorted. Username can’t be changed, but you can just login using the email and password.

    Hope that helps.

    – Ed

Viewing 6 posts - 1 through 6 (of 6 total)

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