New Landing › How can we help? › Cardinal › Time delay for like button

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    Posted in: Cardinal
  • March 5, 2015 at 1:58 pm #155310
    sorelh
    Member
    Post count: 169

    Hi

    My client says there is a time delay with the like button on his site. What is the length of the time delay, or is this a fault? I have liked a story twice – the like shows up immediately on the post page but not on the main blog page, and when I go back into the site the post page does not show the like.

    Thanks

    Sorel

    March 5, 2015 at 2:18 pm #155316
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I just liked one post from the home page, the like showed up instantly, then again on the single post page, again showed up instantly

    – Kyle

    March 5, 2015 at 2:48 pm #155330
    sorelh
    Member
    Post count: 169
    This reply has been marked as private.
    March 5, 2015 at 2:54 pm #155333
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No it has no relation to facebook

    – Kyle

    March 5, 2015 at 2:59 pm #155334
    sorelh
    Member
    Post count: 169
    This reply has been marked as private.
    March 5, 2015 at 3:13 pm #155339
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I see what you mean, let me check with the developer

    – Kyle

    March 5, 2015 at 3:15 pm #155340
    sorelh
    Member
    Post count: 169
    This reply has been marked as private.
    March 9, 2015 at 2:54 pm #156014
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for the delay.

    I logged in and tried to check it with plugins inactive and the behavior of the love it functionality is still wrong.

    Will have to forward this one to the development team so they can check it further.
    Let’s wait for the reply. thanks

    -Rui

    March 9, 2015 at 3:17 pm #156023
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @sorelh

    The delay you are seeing is because of WP Super Cache. This plugin caches the pages and therefore you won’t see the updated count until the page cache is refreshed. There is nothing wrong with the love it functionality in this sense.

    – Ed

    March 9, 2015 at 4:30 pm #156051
    sorelh
    Member
    Post count: 169
    This reply has been marked as private.
    March 9, 2015 at 4:37 pm #156054
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.
    -Rui

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    Posted in: Cardinal
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