New Landing › How can we help? › Themeforest Theme Support › Nota › Theme Option problem

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Nota
  • February 28, 2017 at 11:59 pm #315551
    ritchmedia
    Member
    Post count: 66

    There is something wrong with the display and function of the Theme Option screens…

    I can no longer drag and drop header config items from Enabled to Disabled. If i try to do so, the text is highlighted instead.

    Also, option switches are displayed as basic radio buttons rather than the styled switches.

    March 1, 2017 at 10:47 am #315568
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It can be a plugin conflict.
    https://www.dropbox.com/s/z5jhh95qiy2ib2y/Screenshot%202017-03-01%2009.45.55.png?dl=0

    Try to disable all plugins except SwiftFramework to see if it works fine. Then activate the plugins one by one and keep testing until figure out the problematic plugin.

    -Rui

    March 1, 2017 at 9:00 pm #315684
    ritchmedia
    Member
    Post count: 66

    sorry, I’d already tried that…
    Please can you have another look, all plugins are deactivated (apart from Swift Framework)

    March 2, 2017 at 12:21 pm #315751
    David Martin – Support
    Moderator
    Post count: 20834

    Will investigate now.

    March 2, 2017 at 12:27 pm #315752
    David Martin – Support
    Moderator
    Post count: 20834

    Please now clear your browser cache and re-test.

    Thanks.

    March 2, 2017 at 1:59 pm #315770
    ritchmedia
    Member
    Post count: 66

    sorted. thanks

    March 2, 2017 at 2:02 pm #315772
    ritchmedia
    Member
    Post count: 66

    resolved

    March 2, 2017 at 2:05 pm #315774
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad to help you. I activate the required Redux plugin and cleared the browser cache.

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    Posted in: Nota
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