Theme not working on Bluehost hosting – please help asap

[griffithworks]

Site works superbly locally but not at Bluehost. I had a supervisor tech poke around for a bit and he said “theme problems” “Java script errors” “software patch”

I will attach screens of my local and 1 from the BlueHost landing and 1 showing the editor display inconsistencies

Rapid help would most gladly be appreciated [ my client is stamping her foot as a type this 🙁 ]

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[Rui Guerreiro – SUPPORT]

Hi,

You hosting support doesn’t know what is saying. It’s easy to pass the problem to others.
If it’s working fine in the localhost and it doesn’t in a remote server then it’s something due to the server.

Looking at the error closely in the javascript console we can determine that several files aren’t being loaded due to security issues.

https://www.dropbox.com/s/3hrftom05em8bie/Screenshot%202016-06-03%2018.51.53.png?dl=0

Probably it’s just a permission issues. Go to the Folder of the theme in your remote server and change the permissions to 755 that is advised by WordPress and apply it to all subdirectories and all sub files.

https://codex.wordpress.org/Changing_File_Permissions#Permission_Modes

Hope it helps.

-Rui

[griffithworks]

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[David Martin – Support]

Can you add your FTP details?

Thanks.

[griffithworks]

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[griffithworks]

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[griffithworks]

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[Swift Ideas – Ed]

Hi @griffithworks

I’ll take a look now.

– Ed

[Swift Ideas – Ed]

All sorted – was a permissions issue, something that your host should really have fixed for you!

– Ed

[griffithworks]

Thank you !!!!!!!!

[David Martin – Support]

Great, thanks Ed!

– David.