New Landing › How can we help? › Themeforest Theme Support › Dante › Testimonial paragraphs not working

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Dante
  • May 10, 2014 at 4:29 pm #73896
    bentraynham
    Member
    Post count: 39

    I have search through this support forum for an answer but haven’t seen any solutions to my problem. I am wanting to have multiple paragraphs in each of my testimonials, but the <p> tags aren’t rendering in the browser. For example, the testimonial on this page is supposed to be broken up into three paragraphs (and I have added hard returns between each paragraph in the visual/text editor), but it lumps all the text together when I save and preview. Can this be fixed?

    May 10, 2014 at 6:51 pm #73904
    bentraynham
    Member
    Post count: 39

    Without manually having to add an opening and closing <p>…</p> tag for each paragraph?

    May 12, 2014 at 4:01 pm #74239
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use [CTRL + ENTER]to make paragraph and let me know your feedback .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 12, 2014 at 4:28 pm #74256
    bentraynham
    Member
    Post count: 39

    That did not work. There must be something that is removing the formatting. Can this be changed?

    May 13, 2014 at 9:57 am #74488
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to disable plugin one by one and check for issue . Any plugin may conflict and make sure that yo are using latest version of theme and wordpress .

    Thanks

    May 13, 2014 at 2:32 pm #74614
    bentraynham
    Member
    Post count: 39

    I tried that and still no luck. Even if it had worked, I am needing my plugins. I wish there could be less guess and check and more of a solid solution. Each time you tell me to try something, I have to wait 24 hours to get a response and the deadline to launch is pending on this issue. I appreciate your prompt response with a solution. Thank you.

    May 13, 2014 at 3:19 pm #74632
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am forwarding this issue to another support staff and hope that your issue will resolve very soon.
    Thanks

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    Posted in: Dante
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