New Landing How can we help? Themeforest Theme Support Dante Team and client carousel bug

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Dante
  • #89604
    hamlik2002
    Member
    Post count: 93

    The team and client carousel links don’t function on smartphones… I can click on them on my pc just fine, but on my Samsung Gs4 and iPhone 4s (both latest software on it) the items in the carousel are not clickable. This includes the social buttons under the image. I tried using chrome on my Gs4 as well; same results. However, when I long press and hold until the right click menu pops up I have an option to open the link in a new window and that works, but simple click won’t work.
    any ideas?

    #89725
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Just tested on my iPhone with safari and both the team and client elements work fine, see my screenshot. It shows the link that opened when I clicked one of your client logos

    – Kyle

    #89865
    hamlik2002
    Member
    Post count: 93

    So where do we go from here… it works on your phone, but not on mine. Is there anyway you can have others test this… or I have to ask around…?

    #89866
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward this to the developer so he can check

    – Kyle

    #89867
    hamlik2002
    Member
    Post count: 93

    Thank you.

    #89918
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you for the patience in the meantime!

    #90425
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Tested here too and seems to work fine on mobile for me as well.. Only the 2nd item has a link though?

    – Ed

    #96991
    hamlik2002
    Member
    Post count: 93

    It is still not working so I guess I’ll just stop using it and try something else… thanks anyway…

    #97352
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can check in a Samsumg S4. Checked your site in mobile and I can’t find a team/client carrousel.
    Can you tell a url where I can see this?

    p.s- something strange in your web hosting settings, when trying to access http://elitahair.com/ in the desktop it starts a download.

    -Rui

    #98195
    hamlik2002
    Member
    Post count: 93

    – Here is a test page: http://elitahair.com/test/

    – There was some leftover junk from WP Super Cache in my htaccess… that’s why my site wasn’t coming up for new visitors… thanks for the heads up

    #98686
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you show us what you see? As I said it’s working fine here, and the first item doesn’t link as there is no link set on it?

    – Ed

    #99093
    hamlik2002
    Member
    Post count: 93
    This reply has been marked as private.
    #99207
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm ok – I think I know the issue. Can you try this for me:

    .mobile-browser .client-item figure {
    opacity: 1!important;
    -moz-opacity: 1! important;
    filter: alpha(opacity= 100);
    }

    That should hopefully sort it.

    – Ed

    #99519
    hamlik2002
    Member
    Post count: 93

    Okay I tried it, but it didn’t work. I cleared the cache from my browser. By the way I tested it on my phone’s regular browser and google chrome; same results on both.

    #99575
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Seems the code isn’t being picked up. Try this instead:

    .mobile-browser .client-item figure {
    opacity: 1!important;
    }

    or last resort:

    .client-item figure {
    opacity: 1!important;
    }

    – Ed

Viewing 15 posts - 1 through 15 (of 25 total)

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