Tabs not working -> undefined in URL

[corelp]

Hi Support Team,

after the latest update of the Dante Theme we discovered a problem with the SPB Tabs. When using the tabs on https://www.c-lp.de/experience-portal/ nothing is changing when clicking on the tabs. The UrL changes to something like https://www.c-lp.de/experience-portal/undefined. When calling the anchors manually (https://www.c-lp.de/experience-portal/#onboarding) it seems to work.

I’ve tried to add a new tab to see if i can find any errors, i noticed that as long as i don’t change the tab name it seems to work. As soon as i change it (even to the same name) it won’t work anymore.

Any ideas how to fix this?

Regards

Guido

[Rui Guerreiro – SUPPORT]

Hi,

Will need admin credentials to have a look. Send it in a private reply.

-Rui

[corelp]

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[Rui Guerreiro – SUPPORT]

In that case will need the content of that page to replicate in my server. Edit the page and change to classic editor and copy all that shortcode content.

Can you confirm me what is your current Dante Version and if you don’t have any cache mechanism?

-Rui

[corelp]

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[corelp]

I forgot to mention: We don’t use any caching mechanism. Dante Version ist the current one > 3.3.42 (updated from 3.3.41 this morning).
No changes so far.

[David Martin – Support]

Please also add a WP login for us to take a closer look.

Thanks.

[corelp]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

I was also checking this. The code you send me it seems that has something wrong since it doesn’t look good in the page builder.

https://www.dropbox.com/s/ic9kyffpnifo9z6/Screenshot%202017-04-28%2017.00.32.png?dl=0

Can you try to copy and paste it again?

-Rui

[corelp]

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[corelp]

BTW: This is how the page looks at my end in PageBuilder.

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[David Martin – Support]

Can you confirm the theme version number?