New Landing › How can we help? › Atelier › Switching from free theme to paid version

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    Posted in: Atelier
  • December 11, 2015 at 3:51 pm #234937
    David Martin – Support
    Moderator
    Post count: 20834

    The WP login details do not work. Please check those and update also.

    Thanks.

    December 18, 2015 at 7:32 am #236442
    xcv1001
    Member
    Post count: 101
    This reply has been marked as private.
    December 21, 2015 at 12:41 pm #236815
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    January 22, 2016 at 6:49 am #242729
    xcv1001
    Member
    Post count: 101

    Still waiting for you update??????

    January 22, 2016 at 6:52 am #242730
    xcv1001
    Member
    Post count: 101

    I have installed both versions. I have downloaded and installed from the Themeforest.
    When I switch to paid version everything disappears. Problem is it is a company website. We need the website running.
    On the working day we are forced to switch to unpaid version so atleast our website is running. I have re-switch to paid version for you to kindly check.

    January 22, 2016 at 10:00 am #242778
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1) Please add this to your wp-config.php: define('WP_MEMORY_LIMIT', '256M');

    2) Please deactivate all plugins, leaving only Swift Framework active to re-test

    3) Please ensure the Swift Framework is updated also.

    THanks.

    January 22, 2016 at 11:06 am #242806
    xcv1001
    Member
    Post count: 101

    Done, noting same old, not working..

    Please update me what to do???

    January 22, 2016 at 11:19 am #242810
    xcv1001
    Member
    Post count: 101

    HORRAY!!
    So far so good!!
    will check and get back to you!!
    thank you so much!!!!! GOD BLESS YOU!!!!
    I ALWAYS GONNA STAY LOYAL TO SWIFT !!!

    January 22, 2016 at 11:28 am #242811
    David Martin – Support
    Moderator
    Post count: 20834

    Great, no problem.

    Thanks.

    January 22, 2016 at 11:32 am #242816
    xcv1001
    Member
    Post count: 101

    For you reference problem started when Theme update came with the Analytics code moved to the Header.
    One of my scripts started with
    <div style=”display:none”>
    <script type=”text/javascript” src=”http://www.w3counter.com/tracker.js”></script&gt;
    <script type=”text/javascript”>
    w3counter(49508);
    </script><div>

    With <div style=”display:none”> everything was getting hidden!!

    Cheers!

    January 22, 2016 at 11:38 am #242821
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks – glad you got it sorted.

    – David.

    January 22, 2016 at 11:47 am #242824
    xcv1001
    Member
    Post count: 101

    David,
    Last thing if you can help. Since I disable and now re-enabled all the plugins.
    My custom permalinks on the portfolio pages are broken.

    January 22, 2016 at 12:04 pm #242830
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Plugins should not change those, you will need to check the settings and re-save the permalinks in Settings => Permalinks.

    Thanks.

    January 22, 2016 at 12:10 pm #242831
    xcv1001
    Member
    Post count: 101

    Custom Post Type was disable in Swift Frame Work!!
    ALL GOOD NOW!!

    January 22, 2016 at 12:13 pm #242834
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad you got it sorted.

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    Posted in: Atelier
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