Switched to Cardinal but pages don't load

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This topic has 17 replies, 3 voices, and was last updated 9 years by Swift Ideas – Ed.

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Posted in: Cardinal
July 11, 2014 at 11:42 am #90239

kermit73
Member

Post count: 31

Hi,

I’ve uploaded Cardinal to our website. When I activate it our pages don’t load anymore…they show a white screens and the browser progress bar stops somewhere in the middle…

Can you advise some help please!

Thanks!

July 11, 2014 at 11:43 am #90240

kermit73
Member

Post count: 31

…sorry, forgot to click the notification…

July 11, 2014 at 11:46 am #90241

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Please could I see your link to check the issue?

– Kyle

July 11, 2014 at 11:47 am #90242

kermit73
Member

Post count: 31

sure 🙂

http://www.kimfleckenstein.de

July 11, 2014 at 11:52 am #90243

Kyle – SUPPORT
Moderator

Post count: 35880

Seems to be a problem with your server, can you please check with your hosts

– Kyle

July 11, 2014 at 11:58 am #90244

kermit73
Member

Post count: 31

ok, do you have an idea what it could be, so that I can clear with the hosting company?

July 11, 2014 at 12:04 pm #90247

Kyle – SUPPORT
Moderator

Post count: 35880

If you tell them to go to your link I’m sure they will know the problem 🙂 Pretty sure it’s nothing to do with the theme

– Kyle

July 11, 2014 at 12:27 pm #90266

kermit73
Member

Post count: 31

This reply has been marked as private.

July 11, 2014 at 12:32 pm #90271

Kyle – SUPPORT
Moderator

Post count: 35880

I will forward this to the developer to look at

– Kyle

July 11, 2014 at 12:32 pm #90272

kermit73
Member

Post count: 31

Thank you!

July 11, 2014 at 12:32 pm #90273

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi kermit,

That’s not something the theme would cause. Sounds like it could be a permissions issue.

Definitely something they should be helping you out with – if not then I think you should probably get a better host!

– Ed

July 11, 2014 at 5:34 pm #90390

kermit73
Member

Post count: 31

This reply has been marked as private.

July 11, 2014 at 5:35 pm #90392

kermit73
Member

Post count: 31

This reply has been marked as private.

July 11, 2014 at 5:41 pm #90394

kermit73
Member

Post count: 31

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July 11, 2014 at 9:58 pm #90449

kermit73
Member

Post count: 31

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Posted in: Cardinal