New Landing › How can we help? › Cardinal › Switched to Cardinal but pages don't load

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    Posted in: Cardinal
  • July 11, 2014 at 11:42 am #90239
    kermit73
    Member
    Post count: 31

    Hi,

    I’ve uploaded Cardinal to our website. When I activate it our pages don’t load anymore…they show a white screens and the browser progress bar stops somewhere in the middle…

    Can you advise some help please!

    Thanks!

    July 11, 2014 at 11:43 am #90240
    kermit73
    Member
    Post count: 31

    …sorry, forgot to click the notification…

    July 11, 2014 at 11:46 am #90241
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please could I see your link to check the issue?

    – Kyle

    July 11, 2014 at 11:47 am #90242
    kermit73
    Member
    Post count: 31

    sure 🙂

    http://www.kimfleckenstein.de

    July 11, 2014 at 11:52 am #90243
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems to be a problem with your server, can you please check with your hosts

    – Kyle

    July 11, 2014 at 11:58 am #90244
    kermit73
    Member
    Post count: 31

    ok, do you have an idea what it could be, so that I can clear with the hosting company?

    July 11, 2014 at 12:04 pm #90247
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If you tell them to go to your link I’m sure they will know the problem 🙂 Pretty sure it’s nothing to do with the theme

    – Kyle

    July 11, 2014 at 12:27 pm #90266
    kermit73
    Member
    Post count: 31
    This reply has been marked as private.
    July 11, 2014 at 12:32 pm #90271
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward this to the developer to look at

    – Kyle

    July 11, 2014 at 12:32 pm #90272
    kermit73
    Member
    Post count: 31

    Thank you!

    July 11, 2014 at 12:32 pm #90273
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi kermit,

    That’s not something the theme would cause. Sounds like it could be a permissions issue.

    Definitely something they should be helping you out with – if not then I think you should probably get a better host!

    – Ed

    July 11, 2014 at 5:34 pm #90390
    kermit73
    Member
    Post count: 31
    This reply has been marked as private.
    July 11, 2014 at 5:35 pm #90392
    kermit73
    Member
    Post count: 31
    This reply has been marked as private.
    July 11, 2014 at 5:41 pm #90394
    kermit73
    Member
    Post count: 31
    This reply has been marked as private.
    July 11, 2014 at 9:58 pm #90449
    kermit73
    Member
    Post count: 31
    This reply has been marked as private.
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