New Landing How can we help? Atelier 'Swift Support' now on all my webpage tabs?!

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #230830
    dm13
    Member
    Post count: 248

    hi guys, since being helped last week by someone logging into my account’s admin panel, every tab on my site’s product pages now says Swift Support on it. i have included a screen shot -the tab in question is right above the red ‘x’.

    i have changed one of the product page site titles by doing it in the product meta options area but i cannot do this with every single product.. somehow something the support person did on my site, changed this. I definitely need help changing it back.

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    #231212
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I’ll run this past the team now, please also add your WP login and FTP details.

    Thanks,
    David.

    #231213
    David Martin – Support
    Moderator
    Post count: 20834
    #231982
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    #232248
    David Martin – Support
    Moderator
    Post count: 20834

    I have just assigned this to my college Mohammad, he will assist you shortly.

    Thanks.

    #234406
    dm13
    Member
    Post count: 248

    hi David, please mark this resolved so it turns green.. i have a million things on my to do list and often forget which thing i’m in the middle of. went back and re-read Mohammed’s thread to refresh my memory on this.. got it. thanks.

    #234409
    dm13
    Member
    Post count: 248

    Okay so not quite resolved yet.. unfortunately.

    tonight i added 2 new products and it auto filled in the meta data as my own title plus ‘swift support update’ on it.. i literally have to go back and edit every single product unless we can find out what Mohammed did that added ‘swift support update’ to my meta data.

    #234414
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved your issue permanently. So pleas check and let me know your feedback.
    Thanks
    Mohammad

    #234424
    dm13
    Member
    Post count: 248

    Yes! sweet thank you.. that would explain why i couldnt find ‘swift support update’ on the page i’m currently working on 😉 Thank you!

    #234430
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have set at Admin -> Settings -> General -> Site Name. I apologize about it.
    Thanks
    Mohammad

    #243587
    dm13
    Member
    Post count: 248

    resolved thanks!

    #243590
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks Mohammad!

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