Swift Slider New slides not showing

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This topic has 11 replies, 2 voices, and was last updated 7 years by David Martin – Support.

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Posted in: Joyn
July 7, 2016 at 11:53 am #279714

Patipada
Member

Post count: 116

Our client asked us to replace an images of one their slides on the front page. I selected the new image, updated it and checked the front page to check if everything went according to plan. When i’m logged in there is no problem. However, when I log out the slide disappears. I’ve tried to add new new one as well. which didn’t work either.

I hope you can help me out.

July 7, 2016 at 11:58 am #279716

David Martin – Support
Moderator

Post count: 20834

Cleared the plugin cache and you have now have 4 slides which is correct:

July 7, 2016 at 12:07 pm #279727

Patipada
Member

Post count: 116

That’s weird… When I go to the site I only see 3 slides. Even when i’m in incognito mode or when I use another browser. I’ve already tried to empty the cache as well

Thanks!

July 7, 2016 at 12:09 pm #279729

David Martin – Support
Moderator

Post count: 20834

Please try to refresh your cache again.

What browser or device are you on?

– David.

July 7, 2016 at 12:12 pm #279732

Patipada
Member

Post count: 116

I’ve tried chrome, firefox and even internet explorer. Neither one of them shows me the 4th slide

July 7, 2016 at 12:21 pm #279739

David Martin – Support
Moderator

Post count: 20834

What device or OS?

Thanks.

July 7, 2016 at 12:23 pm #279740

Patipada
Member

Post count: 116

Windows 10

July 7, 2016 at 12:24 pm #279741

Patipada
Member

Post count: 116

My boss however uses a macbook (dont know what version of the OS) and has the same problem

July 8, 2016 at 1:19 pm #280018

Patipada
Member

Post count: 116

I still can’t see the fourth slide. Any ideas?

July 8, 2016 at 1:39 pm #280029

David Martin – Support
Moderator

Post count: 20834

I have had to disable your cache plugin. Please (again) clear your broser cache and test:

July 11, 2016 at 9:55 am #280357

Patipada
Member

Post count: 116

That did it. Thanks!

July 11, 2016 at 9:56 am #280361

David Martin – Support
Moderator

Post count: 20834

Great, glad you were able to view the slide.
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Posted in: Joyn