New Landing How can we help? Cardinal swift page builder header options disappearing when editing in popup view

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  • Posted in: Cardinal
  • #257745
    WEswift
    Member
    Post count: 234

    I am running into an issue that isn’t consistent but that is occurring more frequently with the new Swift Page Building UI popup edit lightbox. When I open up an element to edit (this example is just a text block element) the top header option aren’t shown so there is no way to save or escape. It happens sometime right when you open the edit popup but sometimes it is after it has been opened and you scroll down through the text to make edits and you scroll back up and it is gone. There is no way to escape which is frustrating in itself because you might have made changes to other elements and now you have lost all of them because you have to refresh the page to escape. Sometimes it helps to log out and log back in but now that doesn’t seem to be making a difference. This is very frustrating and time consuming so please advise.

    The first attachment will show when the top edit bar is gone and the second will show what I should see at all times.

    Thank you.

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    #257903
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That situation was already fixed in the last update of the Swiftframework that we sent last night.
    Update the plugin, clear the browser cache and try again.

    -Rui

    #258271
    WEswift
    Member
    Post count: 234

    great thank you!

    #258393
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks Rui.

    #259988
    WEswift
    Member
    Post count: 234

    this has been resolved

    #259994
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. thanks

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