Swift Page Builder button does nothing

[WEswift]

Team – I just installed the Uplift theme on a preview site. Unfortunately, the Swift Page Builder option button within the page edit window doesn’t do anything. I’ve re-installed the Swift Framework (version 2.4.16) plugin twice now. I’ve re-uploaded the Uplift theme. I’ve deactivated unnecessary plugins. What am I missing? Thanks in advance! -Paul

[David Martin – Support]

What errors do you get, what errors exist within the console log.

For instances like this we will need a WP login.

Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

[WEswift]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

It works fine for me so I think it’s only a cache issue in your browser.
https://www.dropbox.com/s/murmeqvfmdpau99/Screenshot%202016-10-05%2014.39.21.png?dl=0

Clear the browser cache and also try Chrome in incognito mode.

Let us know the result.

-Rui

[WEswift]

Soooo strangely it’s working now. I went to edit the test page you made and I couldn’t get the Swift Page Builder to work. Then I made a brand new page and it worked there. Then it started working on existing pages. Strange – but at least we’re good now. Thanks for the assist!

[David Martin – Support]

Great, glad it’s amended for you – possibly a browser cache issue.

– David.