New Landing How can we help? Themeforest Theme Support Dante Swift Framework Shortcodes doesnt works

Viewing 15 posts - 1 through 15 (of 22 total)
  • Posted in: Dante
  • #79658
    Rushan4eg
    Member
    Post count: 72

    Hello!
    I have a problem with an add swift shorodes in tabs.
    When i click on to add swift framework element:
    http://i031.radikal.ru/1406/db/3589073eca2f.png
    I see only white frame without elements and chrome starting download interface.php file. Below:
    http://s019.radikal.ru/i620/1406/a8/3613360ecce2.png
    can you help me, thanks.

    #79773
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Make sure that you are using latest version of theme 2.56 and try to disable plugin one by one to check the issue.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80059
    Rushan4eg
    Member
    Post count: 72

    I tried and disabled all plugins. Also i have latest version. It doesnt works(

    #80060
    Rushan4eg
    Member
    Post count: 72

    maybe i changed something in interface.php file?

    #80062
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, please roll back your all changes at interface.php and check with after clear cache of your browser.

    Thanks

    #80069
    Rushan4eg
    Member
    Post count: 72

    That i see in IE. So I think i deleted something in interface.php file.
    http://s61.radikal.ru/i171/1406/32/4c1660c3bc30.png
    I will reload it on the host server.

    #80082
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Sure, do it.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80089
    Rushan4eg
    Member
    Post count: 72

    I made it. It doesn’t helped me((
    Maybe you have any thinks?

    #80091
    Rushan4eg
    Member
    Post count: 72

    Can I reinstall Dante theme without data lost?
    If yes, how I can make it?

    #80092
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, you can do it.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80095
    Rushan4eg
    Member
    Post count: 72

    So if I simply delete dante theme from wordpress and then install it, I will not lost data?
    Or it would be lost?

    #80097
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upload new one and activate it.Dont delete anyone.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #80103
    Rushan4eg
    Member
    Post count: 72

    I tried and I see this:
    http://s09.radikal.ru/i182/1406/22/aa2cea08633b.png

    #80104
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please just rename current theme directory through FTP software.Hope that will help you sure.
    Thanks

    #80798
    Rushan4eg
    Member
    Post count: 72

    Continuing the theme I want to say that I totally reinstalled wordpress+dante theme (sql, ftp was clean). A also have and WPML plugin and i think this ussue causes by WPLM.
    On WPLM web site I lokked up a support themes list and Dante was in.
    Can you solve this problem? Can you test it?

Viewing 15 posts - 1 through 15 (of 22 total)

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