New Landing How can we help? Themeforest Theme Support Flexform Swift Framework Not Loading Properly & Can't Add Plugins

Viewing 14 posts - 16 through 29 (of 29 total)
  • Posted in: Flexform
  • #318442
    David Martin – Support
    Moderator
    Post count: 20834

    Will check this with Rui/Ed now.

    Thanks.

    #318699
    Bradley
    Member
    Post count: 38

    Hello,

    Is there an update to this?

    #319092
    David Martin – Support
    Moderator
    Post count: 20834

    Will check with them now.

    Thanks.

    #319094
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tried again on your site to create a draft post and a draft page, but couldn’t replicate once more.
    Also tried to refresh existing pages and still the same.

    I tried also in my flexform installation on my dev server and it worked has expected.
    I don’t doubt you but without replicating it I can’t debug it.

    If there is a specific page where it’s happening that when you load it let me know the url and don’t change anything so I can debug it in the same conditions.

    Thanks

    -Rui

    #330579
    Bradley
    Member
    Post count: 38

    Hello,

    The Swift Page Builder has completely stopped working on both my websites now and I cannot edit my website. Please help!

    #330698
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    On this URL it works as expected for me. Could you supply me with a URL you experience this on?

    If you have recently updated the theme, please clear your browser cache.

    https://clearpayprocessing.com/?page_id=9824&preview=true

    #330707
    Bradley
    Member
    Post count: 38

    I cleared the cache, and sometimes if I reload the pages 5-10 times I’ll get it to load properly, however most of the time this doesn’t even work. However, if I use a private browser window I only have to reload the page once and it loads properly. Any idea what might be causing this? Thanks.

    #330836
    David Martin – Support
    Moderator
    Post count: 20834

    Can you link me to what page URL you are testing this on?

    What browser/OS are you using?

    Thanks.

    #330853
    vickyjacko
    Member
    Post count: 14

    I use Firefox 54.0 on a Mac and it is playing up.

    Getting very annoying.

    #330861
    David Martin – Support
    Moderator
    Post count: 20834

    @vickyjacko – Please start a new thread and privately post your WP login details.

    #331078
    Bradley
    Member
    Post count: 38
    #331119
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, I can replicate this on that page also. Can you disable the child theme for us?

    #331153
    Bradley
    Member
    Post count: 38

    The child theme seemed to be the problem because it’s working correctly now. Thank you!

    #331183
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, glad it’s sorted!

    – Ed

Viewing 14 posts - 16 through 29 (of 29 total)

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