New Landing › How can we help? › Themeforest Theme Support › Flexform › Swift Framework Not Loading Properly & Can't Add Plugins

Viewing 14 posts - 16 through 29 (of 29 total)
1 2
  • Back to forum
    Posted in: Flexform
  • March 24, 2017 at 5:38 pm #318442
    David Martin – Support
    Moderator
    Post count: 20834

    Will check this with Rui/Ed now.

    Thanks.

    March 27, 2017 at 9:02 pm #318699
    Bradley
    Member
    Post count: 38

    Hello,

    Is there an update to this?

    March 30, 2017 at 11:22 am #319092
    David Martin – Support
    Moderator
    Post count: 20834

    Will check with them now.

    Thanks.

    March 30, 2017 at 11:59 am #319094
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tried again on your site to create a draft post and a draft page, but couldn’t replicate once more.
    Also tried to refresh existing pages and still the same.

    I tried also in my flexform installation on my dev server and it worked has expected.
    I don’t doubt you but without replicating it I can’t debug it.

    If there is a specific page where it’s happening that when you load it let me know the url and don’t change anything so I can debug it in the same conditions.

    Thanks

    -Rui

    June 29, 2017 at 7:02 pm #330579
    Bradley
    Member
    Post count: 38

    Hello,

    The Swift Page Builder has completely stopped working on both my websites now and I cannot edit my website. Please help!

    June 30, 2017 at 5:06 pm #330698
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    On this URL it works as expected for me. Could you supply me with a URL you experience this on?

    If you have recently updated the theme, please clear your browser cache.

    https://clearpayprocessing.com/?page_id=9824&preview=true

    June 30, 2017 at 6:16 pm #330707
    Bradley
    Member
    Post count: 38

    I cleared the cache, and sometimes if I reload the pages 5-10 times I’ll get it to load properly, however most of the time this doesn’t even work. However, if I use a private browser window I only have to reload the page once and it loads properly. Any idea what might be causing this? Thanks.

    July 3, 2017 at 3:29 pm #330836
    David Martin – Support
    Moderator
    Post count: 20834

    Can you link me to what page URL you are testing this on?

    What browser/OS are you using?

    Thanks.

    July 3, 2017 at 5:01 pm #330853
    vickyjacko
    Member
    Post count: 14

    I use Firefox 54.0 on a Mac and it is playing up.

    Getting very annoying.

    July 3, 2017 at 6:02 pm #330861
    David Martin – Support
    Moderator
    Post count: 20834

    @vickyjacko – Please start a new thread and privately post your WP login details.

    July 5, 2017 at 5:54 pm #331078
    Bradley
    Member
    Post count: 38

    Google Chrome on Windows
    https://clearpayprocessing.com/wp-admin/post.php?post=7606&action=edit

    July 6, 2017 at 11:37 am #331119
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, I can replicate this on that page also. Can you disable the child theme for us?

    July 6, 2017 at 11:36 pm #331153
    Bradley
    Member
    Post count: 38

    The child theme seemed to be the problem because it’s working correctly now. Thank you!

    July 8, 2017 at 1:03 am #331183
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, glad it’s sorted!

    – Ed

  • Back to forum
    Posted in: Flexform
Viewing 14 posts - 16 through 29 (of 29 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register