Swift Framework Not Loading Properly & Can't Add Plugins

[David Martin – Support]

Will check this with Rui/Ed now.

Thanks.

[Bradley]

Hello,

Is there an update to this?

[David Martin – Support]

Will check with them now.

Thanks.

[Rui Guerreiro – SUPPORT]

Hi,

I tried again on your site to create a draft post and a draft page, but couldn’t replicate once more.
Also tried to refresh existing pages and still the same.

I tried also in my flexform installation on my dev server and it worked has expected.
I don’t doubt you but without replicating it I can’t debug it.

If there is a specific page where it’s happening that when you load it let me know the url and don’t change anything so I can debug it in the same conditions.

Thanks

-Rui

[Bradley]

Hello,

The Swift Page Builder has completely stopped working on both my websites now and I cannot edit my website. Please help!

[David Martin – Support]

Hi,

On this URL it works as expected for me. Could you supply me with a URL you experience this on?

If you have recently updated the theme, please clear your browser cache.

https://clearpayprocessing.com/?page_id=9824&preview=true

[Bradley]

I cleared the cache, and sometimes if I reload the pages 5-10 times I’ll get it to load properly, however most of the time this doesn’t even work. However, if I use a private browser window I only have to reload the page once and it loads properly. Any idea what might be causing this? Thanks.

[David Martin – Support]

Can you link me to what page URL you are testing this on?

What browser/OS are you using?

Thanks.

[vickyjacko]

I use Firefox 54.0 on a Mac and it is playing up.

Getting very annoying.

[David Martin – Support]

@vickyjacko – Please start a new thread and privately post your WP login details.

[Bradley]

Google Chrome on Windows
https://clearpayprocessing.com/wp-admin/post.php?post=7606&action=edit

[David Martin – Support]

Thanks, I can replicate this on that page also. Can you disable the child theme for us?

[Bradley]

The child theme seemed to be the problem because it’s working correctly now. Thank you!

[Swift Ideas – Ed]

Great, glad it’s sorted!

– Ed