New Landing › How can we help? › Themeforest Theme Support › Supreme › Subscriber widget problem with facebook

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    Posted in: Supreme
  • August 6, 2014 at 11:10 pm #98654
    Rob222
    Member
    Post count: 206

    Something has gone wrong with the subscriber facebook widget which is affecting the look of my site. Can anyone fix this please?

    August 7, 2014 at 2:51 am #98687
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It is a facebook error. “officialstrengtholdschool” is not a member of the page table. Is officialstrengtholdschool facebook page ?
    Thanks

    August 7, 2014 at 9:43 am #98742
    Rob222
    Member
    Post count: 206

    Its a community fan page where people can like my website.

    August 7, 2014 at 9:51 am #98747
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to use another page with it and let me know your feedback.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 7, 2014 at 10:53 am #98789
    Rob222
    Member
    Post count: 206

    Ok I tried another name and it worked fine. But it says I have 602 fans…Where does it get that number from? And why can’t I use my other facebook page, the one I setup specifically for ‘Likes’?

    August 7, 2014 at 11:02 am #98793
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not sure about this so please contact at facebook developer support about this with error code .
    ERROR CODE - “officialstrengtholdschool” is not a member of the page table.

    Thanks 🙂
    With Best Regards
    Mohammad

    August 7, 2014 at 11:12 am #98798
    Rob222
    Member
    Post count: 206

    Ok.

    August 7, 2014 at 11:18 am #98805
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    No problem.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 7, 2014 at 12:12 pm #98829
    Rob222
    Member
    Post count: 206

    Where do I go for facebook developer support? Will this support be free?

    August 7, 2014 at 12:28 pm #98836
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    https://developers.facebook.com/support/

    – Kyle

    August 8, 2014 at 10:44 am #99335
    Rob222
    Member
    Post count: 206
    This reply has been marked as private.
    August 8, 2014 at 2:32 pm #99448
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That should something in your Facebook account settings.
    Are you placing the ID of the Facebook page?

    Please remind that only Facebook pages have likes, and Facebook profiles have friends.

    -Rui

    August 9, 2014 at 11:02 am #99606
    Rob222
    Member
    Post count: 206
    This reply has been marked as private.
    August 9, 2014 at 3:05 pm #99618
    Rob222
    Member
    Post count: 206

    I just checked your own online supreme template and you have the same problem it looks like. See screenshot.

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    August 11, 2014 at 11:54 am #99892
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you for letting us know, I can confirm that! I’ll forward it to the developer!

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