Submenu disappeared after upgrade

[orangesandlime]

Hi,

I just upgraded Neighborhood to the latest version, and my sub-menus have disappeared. How can I get them back?

Thank you so much for your time,
Nancy

[Rui Guerreiro – SUPPORT]

Hi,

We launched a new version last night. Can you update to that version?
Let us know when after you updated so we can check.

-Rui

[orangesandlime]

Hi Rui,

Thanks so much for getting back to me. I will update the theme again and let you know.

Nancy

[orangesandlime]

Hi,

I’ve updated the theme and the issue persists. It was working properly before updating.

I would greatly appreciate if you could have a look.

Thank you so much!
Nancy

[laranz – SUPPORT]

Hi,

Can you try disable all the plugins and try? In the meantime

Let us know,

Thanks,
laranz.

[orangesandlime]

Hi Laranz,

I went in and de-activated all the plugins however the issue still persists – the drop-down menu on the Shop link and the shopping cart are not showing.

Thank you for your time,
Nancy

[laranz – SUPPORT]

Hi Nancy,

Will forward this to one of colleague to take a look at the issue, if we can’t able to fix it we will forward this to our developers to take a look.

Let us know,

Thanks,
laranz.

[orangesandlime]

Thank you. I hope we can solve this soon.

Warmly,
Nancy

[Mohammad – SUPPORT]

Hi,
I see that your issue resolved. So please check it now after clear the cache.
Thanks
Mohammad

[orangesandlime]

Hi Mohammad,

The submenus are indeed showing again, thank you for that. We noticed however that all our settings have disappeared. Our menu is no longer centered and the logo is stretched.

Would you be so kind to let me know what changes have been made so I can set everything up the way it was again?

Thank you,
Nancy

[Mohammad – SUPPORT]

Hi,
Please attach a marked screenshot image to get your issues exactly.
Thanks
Mohammad

[orangesandlime]

Ok – so I noticed that the style.css of my child theme was blank. When I copy the styles from my backup back in the blank style.css (child theme), the website displays as it was, however the submenu disappeared again.

Have the settings or names been changed in this update for the menus? Perhaps it’s just a matter of outdated/wrong selectors?

Thank you very much for your time.

Nancy

[Mohammad – SUPPORT]

Hi,
Please attach the backup of child style.css file. So i can check and resolve the issue easily.
Thanks
Mohammad

[orangesandlime]

Hi Mohammad,

I really appreciate your help! Attached is the css file.

Warmly,
Nancy

Attachments:

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[Mohammad – SUPPORT]

Hi,
Please remove this code from your style.css file.

nav .menu ul.sub-menu {
    position: absolute;
    z-index: 9995;
    margin: 0;
    top: 80px;
    left: 0;
    min-width: 140px;
	opacity: 0;
	-moz-opacity: 0;
	filter:alpha(opacity=0);
	pointer-events: none;
	-webkit-backface-visibility: hidden;
	-webkit-transition: all 0.2s ease-in-out;
	-moz-transition: all 0.2s ease-in-out;
	-o-transition: all 0.2s ease-in-out;
	transition: all 0.2s ease-in-out;
}
nav .menu ul.sub-menu li  {
    line-height: 0.1em;
}

/*nav .menu ul .sub-menu li > a {
	font-family: "SuperGroteskWeb", Arial, Helvetica, sans-serif;
	text-transform: uppercase;
	letter-spacing: 0.2em;
	font-weight: bold;
} MQZ ONL*/

ul#menu-main-menu ul.sub-menu a {
	font-family: "SuperGroteskWeb", Arial, Helvetica, sans-serif;
	text-transform: uppercase;
	letter-spacing: 0.2em;
	font-weight: bold;
	font-size: 10px;  
}

Thanks
Mohammad