New Landing How can we help? Themeforest Theme Support Dante Stylesheet missing

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Dante
  • #255251
    curtissdc
    Member
    Post count: 62

    I just purchased the Dante theme from EnvatoMarket and uploaded it to my site. I get an error saying ” Stylesheet is missing.” I tried deleting and re-uploading the theme and had the same issue. Can you please provide the fix?

    #255253
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please follow the theme installation guide http://dante.swiftideas.com/documentation/#theme-installation and let us know the feedback.
    Thanks
    Mohammad

    #255371
    curtissdc
    Member
    Post count: 62

    Thank you for responding. I have referred to the documentation and have tried to upload the theme 2 different ways

    First method:
    I downloaded all files from Envato Market where I purchased it. This consists of a zipped file called themeforest-6175269-dante-responsive-multipurpose-wordpress-theme.
    2. I unzipped this folder
    3. Within that folder is a folder entitled dante v3.2.4 I attempted to upload this folder (dante v3.2.4 ) to the themes folder using filezilla and it did not work
    4. I then zipped dante v3.2.4 and tried uploading this with Filezilla and this did not work
    Both times it says the stylesheet is missing
    5. I then tried uploading the zipped dante v3.2.4 directly via the wordpress uploader and I get an error screen that says, “Are you sure you want to do this? Try again.”

    Can you please tell me what I am doing wrong?

    #255373
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have installed theme to you.
    Thanks
    Mohammad

    #255375
    curtissdc
    Member
    Post count: 62

    Thank you! Thank you! Thank you!

    #255376
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. Glad 🙂 to help you.
    Thanks
    Mohammad

    #293853
    elogan423
    Member
    Post count: 6

    Hello,

    I’m experiencing this same issue when installing the theme. I’ve tried deleting and reinstalling as suggested in other responses and have the same issue. I uploaded via FTP, fyi. I was unable to upload directly through my wordpress dashboard, I kept getting an error saying the file (zipped) was too large.

    Please advise.

    Thank you

    #293880
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to hosting provide about this issue. They will increase the MAX upload value at server.
    Thanks
    Mohammad

    #294006
    elogan423
    Member
    Post count: 6

    I did this already with my host, they said to contact the theme developer since it still didn’t work. The main issue is the missing stylesheet. If you can help me resolve that, that’s all I need.

    Thanks

    #294009
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @elogan423,

    Can you provide me your site url and some admin credentials so I can try it myself?
    use the private reply.

    -Rui

    #294027
    elogan423
    Member
    Post count: 6
    This reply has been marked as private.
    #294098
    David Martin – Support
    Moderator
    Post count: 20834

    I have uploaded the latest 3.3.3 version for you, please delete your old 3.3.2 version. You just needed to upload the dante.zip file and not the entire zip file from themeforest.

    You will now need to activate the theme.

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