New Landing How can we help? Atelier Strange boarder on slide out menu since last update

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Atelier
  • #299683
    skullo27
    Member
    Post count: 217

    Hi Please see attached screen shot, I notice a strange grey “boarder” on the right hand side of the slide out menu since the last theme update. It is strange because it only happens on the home page and looks like it is some incompatibility with the revolution slider. Please advise why this might be happening?

    thanks
    Sam

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    #299686
    skullo27
    Member
    Post count: 217

    also when i click out of the menu, the slider does as attached which it never used to… There definitely seems to be some new problems with Revolution slider.

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    #299697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you disable WP Rocket and clear the browser to see if that’s the issue?

    -Rui

    #299726
    skullo27
    Member
    Post count: 217

    Hi Rui, yes that seemed to work. What problems was WP Rocket causing? I turned it back on and it still seems ok.

    thanks.

    #299805
    David Martin – Support
    Moderator
    Post count: 20834

    Once you have updated a theme, you must clear the plugin cache contents/minified contents to load the new CSS/JS in.

    Thanks.

    #299807
    skullo27
    Member
    Post count: 217

    How do i do that?

    #299810
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    WP Rocket has an option to purge the cache. check their documentation.
    http://docs.wp-rocket.me/article/53-clear-wp-rocket-cache

    -Rui

    #299833
    skullo27
    Member
    Post count: 217

    Oh ok I thought you meant there was a specific option to clear the plugin or theme cache. I already purged the cache and the browser, problem is still there…

    #299856
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I couldn’t replicate that in any browser.
    Can you try in a different computer or check in Chrome Incognito mode.

    -Rui

    #299866
    skullo27
    Member
    Post count: 217

    Hi I am really sorry all is ok, I answered this thinking it was another ticket I have open. this is fixed and thanks!

    #299869
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.

    -Rui

Viewing 11 posts - 1 through 11 (of 11 total)

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