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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Still parts of other images showing
- This topic has 25 replies, 5 voices, and was last updated 10 years by Melanie – SUPPORT.
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Posted in: Neighborhood
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January 10, 2014 at 1:21 pm #41620
Hi,
The issue in this thread is still not resolved, but it does not show up all the time. Please view the screenshot of my iPad. As mentioned before, I ‘ve also noticed it happening in Firefox (see previous thread).
The parts of images showing up, happens on various products pages, e.g. http://galerietje.emeticus.nl/shop/ and http://galerietje.emeticus.nl/shop/complete-collectie/.
PLease, my cliënt is getting frustrated because this keeps happening.
Hope to hear from you soon.
Regards,
Daphne
January 13, 2014 at 2:17 pm #42100Hi, are we talking about that in another thread already?
I’d like to check the backend of your website to investigate, could you let me know your login details please?
Thanks and cheers!
January 13, 2014 at 2:37 pm #42110This reply has been marked as private.January 15, 2014 at 12:46 pm #42633What’s the link to the other thread so I can see what we already did?
January 15, 2014 at 12:47 pm #42634January 15, 2014 at 8:28 pm #42785This is because the image height is calculated to include the add to shopping bag option on mobile (for easier user interaction).
You can fix this for your case by editing /js/functions.js line 565 from:
productImageHeight = productImageHeight + 20;
to:
productImageHeight = productImageHeight;
Hope that helps.
– Kyle
January 17, 2014 at 9:30 am #43173This reply has been marked as private.January 17, 2014 at 9:36 am #43175March 23, 2014 at 2:55 pm #59980Hi guys,
After an update, this issue has returned.
When entering the page http://galerietje.emeticus.nl/shop/, you can briefly see parts of frames showing. These are other images in the product gallery of each product.The solution as mentioned above is not working.
A very disturbing issue. Can this be resolved or can you provide me with code to fix this?
I’m in Chrome.
I’ll leave a login in a private reply, so you can investigate the back.
Regards,
DaphneMarch 23, 2014 at 2:55 pm #59981This reply has been marked as private.March 24, 2014 at 11:31 am #60239Hi,
I see that your issue fixed now so please check with hard refresh .
ThanksMarch 24, 2014 at 6:09 pm #60429Hi,
No it still is not resolved. I opened the thread again, because this issue is still showing on my laptop. Very briefly, I can see other images showing.
Please help 🙂
March 25, 2014 at 10:26 am #60639Hi,
Please check with another browser and machine and attach a screenshot of current .
Thanks 🙂
With Best Regards
Swift IdeasMarch 25, 2014 at 11:20 am #60695Hi,
It is in every bworser, on every machine that I use.
How can I make a screenshot…? The problem dissapears too fast to capture. Or do you have a trick for me?
Regards,
DaphneMarch 25, 2014 at 12:58 pm #60769If you have updated the theme then the change in the functions.js file will have been overwritten, you need to make the change again.
– Kyle
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Posted in: Neighborhood
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