New Landing How can we help? Themeforest Theme Support Joyn Social Grid not showing up after update

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Joyn
  • #275067
    creativebark
    Member
    Post count: 96

    hi there,

    I just updated the theme and few of the plugins and now the social grid (Instagram posts) are not showing up at the beginning of the page.

    Additionally, there are some plugins that need an update but the system is asking me for a code or license. Please see attachment.

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    #275147
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    There is a new settings options for instagram inside the SwiftFramework plugin
    https://www.dropbox.com/s/jxw59vwfbwjksrp/Screenshot%202016-06-16%2010.03.18.png?dl=0

    Recently there was a worldwide issue with instagram and we had to change some settings related to that.
    Follow the instructions in that option.

    They are asking for the license when you try to update? Can’t see that in the image.

    -Rui

    #275292
    creativebark
    Member
    Post count: 96

    IG it’s working now, thanks!

    Attached are screenshots of the plugins asking for an update but I can’t do it cause it’s asking for a licensed code. It might be easier to take a look at the plugins section.

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    #275297
    creativebark
    Member
    Post count: 96

    Additionally, I tried to update the remaining plugins and now the site has a white box covering each page on SAFARI.

    http://creativebark.com
    http://creativebark.com/selfie/

    #275300
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #275301
    creativebark
    Member
    Post count: 96

    Something must be wrong since I’m getting a white box in each page and it’s not displaying the content. Would you mind please taking a look again, I have a few meetings today and I need the site to work.

    I followed your instructions and this is what I’m getting:

    Go Pricing tables: Update package not available.
    Layer Slider: The plugin is the latest version.
    Master Slider: Update package not available.

    Thanks!

    #275303
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #275350
    creativebark
    Member
    Post count: 96

    all good!sorry about that.

    #275360
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem!

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