New Landing How can we help? Themeforest Theme Support Uplift Smooth scroll jumpy on IE

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Uplift
  • #314117
    ronin
    Member
    Post count: 282

    Hi,

    We’ve been loving the smooth scroll functionality in uplift and it looks great in most browsers however (as usual) in IE it isn’t particularly smooth.

    Is there a way we can just deactivate the smooth scroll on IE?

    Thanks!

    #314136
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you let us know in what page/link do you have the smooth scroll?
    I’m seeing most of your pages without content.

    -Rui

    #314145
    ronin
    Member
    Post count: 282
    This reply has been marked as private.
    #314153
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I was already logged in when I checked before, guess it’s something with that members plugin.
    https://www.dropbox.com/s/a5jxtpzwsdgjv6i/Screenshot%202017-02-17%2010.15.43.png?dl=0

    Can you check it.
    Will try to find another smooth scroll example to don’t be restricted to your site.

    -Rui

    #314156
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you try to add this code to the custom js option.

    jQuery( document ).ready(function() {
    
       if ( jQuery( 'body' ).hasClass( 'browser-ie' ) {
          jQuery( '.smooth-scroll-link' ).removeClass( 'smooth-scroll-link' );
       }
    
    });

    -Rui

    #314158
    ronin
    Member
    Post count: 282

    Hi Rui – I have put that in the javascript options and saved.

    Could you please see if it’s resolved it? I can’t tell as I am at home on a Mac laptop and can’t replicate the fault here.

    #314162
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m also at a mac, but I can try to turn on some old windows laptop.
    But I need to see that page content to test it, and a the moment there is no content.

    -Rui

    #314163
    ronin
    Member
    Post count: 282
    This reply has been marked as private.
    #314167
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I was logged in with the swiftideas user. I can see it now.
    Will check this in a windows machine in a while.

    -Rui

    #314169
    ronin
    Member
    Post count: 282
    This reply has been marked as private.
    #314187
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure why but my js isn’t working. any chance you can get me ftp to this site so I can test the js inside the functions.js file instead?

    -Rui

    #314192
    ronin
    Member
    Post count: 282
    This reply has been marked as private.
    #314220
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #314276
    ronin
    Member
    Post count: 282

    Thanks very much Rui. Are you (or Ed, if you see this) able to confirm it’s working in IE 10 and possibly earlier?

    (It works on the IE11 I have access to at home.)

    #314422
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. I tested in IE10 and IE9 so it seems good to go.
    The solution is based on the user agent of the browser.

    -Rui

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