New Landing How can we help? Cardinal Slideshow issue on Cardinal, specifically on retina display monitor

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Cardinal
  • #126340
    FruitbatDesign
    Member
    Post count: 27

    Hello,

    I am experiencing a specific issue that only occurs on retina display computers (the slideshow works fine on mobile devices and on regular monitors).

    I have attached a screenshot to show what happens with the slideshow arrow navigation. The wrong types of arrows are being used (they should be the round transparent ones as seen on a regular monitor) and both sides display a left arrow. The arrows also seem to display the wrong part of the slices.

    Kind Regards

    Leon

    #126402
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The upload failed, please try again, it needs to be smaller

    – Kyle

    #126405
    FruitbatDesign
    Member
    Post count: 27
    This reply has been marked as private.
    #126409
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you got any 3rd party plugins installed? Possibly a plugin conflict

    – Kyle

    #126411
    FruitbatDesign
    Member
    Post count: 27
    This reply has been marked as private.
    #126688
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you try update the slider plugin to it’s latest version 4.6.2?? http://www.swiftideas.com/forums/topic/revolution-slider-latest-version-2/page/2/#post-121191

    Let us know,

    Thanks,
    laranz.

    #126689
    FruitbatDesign
    Member
    Post count: 27

    Nope, just updated to 4.6.2 and still have the same issue.

    #126980
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forward to the development team so they can check on a retina device.

    -Rui

    #127161
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Fixed for the update going out later today, thanks for letting us know.

    – Ed

    #127501
    FruitbatDesign
    Member
    Post count: 27
    This reply has been marked as private.
    #127502
    FruitbatDesign
    Member
    Post count: 27

    Hi,

    Please ignore the previous email. The issue is fixed. Thank you!

    #127530
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    – Kyle

Viewing 12 posts - 1 through 12 (of 12 total)

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