New Landing › How can we help? › Atelier › Slider Revolution error

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Atelier
  • June 17, 2016 at 8:20 am #275379
    kushalkamra
    Member
    Post count: 99

    Hi,

    After updating to recent version of Slider Revolution plugin, I’m getting an error on dashboard

    Slider Revolution error: could not unzip into the revslider/public/assets/ folder, please make sure that this folder is writable

    I’ve verified the folder has 755 permissions which I think are good enough. Please advice a solution.

    Thanks

    June 17, 2016 at 8:42 am #275388
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail. I will check and resolve the issue.
    Thanks
    Mohammad

    June 17, 2016 at 9:43 am #275399
    kushalkamra
    Member
    Post count: 99
    This reply has been marked as private.
    June 17, 2016 at 10:11 am #275414
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you have latest version 5.2.5.3 of revolution slider.
    Thanks
    Mohammad

    June 17, 2016 at 10:30 am #275430
    kushalkamra
    Member
    Post count: 99

    Hi Mohammed,

    After updating to latest version of revolution slider, I’ve encountered this error.

    Thanks

    June 17, 2016 at 10:32 am #275433
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    How to replicate thi issue? I dont see any error message.
    Thanks
    Mohammad

    June 17, 2016 at 10:44 am #275441
    kushalkamra
    Member
    Post count: 99

    Hi Mohammed,

    Please see in attached screenshot, highlighted area shows error on dashboard.

    Thanks

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    June 17, 2016 at 10:55 am #275452
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to hosting provider once about this issue.
    Thanks
    Mohammad

    June 17, 2016 at 3:29 pm #275552
    kushalkamra
    Member
    Post count: 99

    Hi Mohammed,

    I’ve checked, Folder revslider/public/assets/ on Server has 755 as permission, so this issue should not occur.

    Can you please check with again.

    Thanks

    June 20, 2016 at 5:30 am #275743
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Can you please contact to hosting provider about this issue?
    Thanks
    Mohammad

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