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    Posted in: Atelier
  • June 25, 2015 at 5:14 pm #188724
    lmnjeans
    Member
    Post count: 26

    Theme*

    June 25, 2015 at 5:51 pm #188733
    David Martin – Support
    Moderator
    Post count: 20834

    Have you changed the WP login details? I cannot login?

    Thanks.

    June 25, 2015 at 6:06 pm #188739
    lmnjeans
    Member
    Post count: 26
    This reply has been marked as private.
    June 25, 2015 at 6:12 pm #188741
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    It looks like you have deleted the theme and deactivated all plugins?

    Can you upload your purchased theme zip file?

    Thanks,
    David.

    June 25, 2015 at 6:26 pm #188745
    lmnjeans
    Member
    Post count: 26

    David,

    I’ve re-installed the theme but I can’t install any plugins.

    Regards,
    Holly

    June 25, 2015 at 7:29 pm #188762
    lmnjeans
    Member
    Post count: 26

    Should I try logging back on now?

    June 25, 2015 at 8:00 pm #188770
    lmnjeans
    Member
    Post count: 26

    Is anyone there?

    June 26, 2015 at 10:17 am #188941
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have activated your plugins, they were installed – just not activated.

    I am now importing your demo content as requested and will report back once complete, please hold for my confirmation on this.

    Thanks.
    David.

    June 26, 2015 at 12:33 pm #189062
    lmnjeans
    Member
    Post count: 26

    Thank you David!

    June 26, 2015 at 1:50 pm #189102
    lmnjeans
    Member
    Post count: 26

    How much longer do you think it will be?

    June 26, 2015 at 1:52 pm #189105
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Actually the demo content is still attempting to load, it has failed about 5 times already and is currently on 76%.

    Could I ask you, who is your hosting company? As this is very slow.

    Thanks,
    David.

    June 26, 2015 at 2:12 pm #189120
    lmnjeans
    Member
    Post count: 26

    Hey,

    I’m with GoDaddy. Swift Ideas says they’re the problem and GoDaddy says SI is the problem.

    June 26, 2015 at 2:15 pm #189123
    lmnjeans
    Member
    Post count: 26

    Which hosting companies does SI recommend?

    June 26, 2015 at 2:15 pm #189125
    David Martin – Support
    Moderator
    Post count: 20834

    Pleased to report the demo content import is complete 🙂

    I needed to increase the memory limit on your site. I added the below code to your wp-config file:

    define('WP_MEMORY_LIMIT', '256M');

    Enjoy!

    David.

    June 26, 2015 at 2:20 pm #189135
    lmnjeans
    Member
    Post count: 26

    Thanks again David!

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