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New Landing › How can we help? › Atelier › Site is Down
- This topic has 32 replies, 3 voices, and was last updated 8 years by Kyle – SUPPORT.
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Posted in: Atelier
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June 25, 2015 at 1:15 pm #188559
I tried running plugin updates and this is what I see now when trying to log back into my dashboard….
<b>Warning</b>: include_once(/home/lmnjeans/public_html/wp-content/themes/atelier/includes/plugin-includes.php): failed to open stream: No such file or directory in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>39</b><b>Warning</b>: include_once(): Failed opening ‘/home/lmnjeans/public_html/wp-content/themes/atelier/includes/plugin-includes.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>39</b>
<b>Warning</b>: include_once(/home/lmnjeans/public_html/wp-content/themes/atelier/includes/meta-boxes.php): failed to open stream: No such file or directory in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>135</b>
<b>Warning</b>: include_once(): Failed opening ‘/home/lmnjeans/public_html/wp-content/themes/atelier/includes/meta-boxes.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/functions.php</b> on line <b>135</b>
<b>Warning</b>: require_once(/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/inc/class.redux_instances.php): failed to open stream: No such file or directory in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/framework.php</b> on line <b>35</b>
<b>Fatal error</b>: require_once(): Failed opening required ‘/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/inc/class.redux_instances.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/lmnjeans/public_html/wp-content/themes/atelier/includes/options/framework.php</b> on line <b>35</b>
June 25, 2015 at 1:21 pm #188564Hey,
Please send us your FTP details.
Thanks,
David.
June 25, 2015 at 1:26 pm #188569I did already. I filled out the optional boxes with that info.
June 25, 2015 at 1:28 pm #188572Hi,
No, they are your WP login credentials. We would need your FTP details for something like this. If you do not know these, ask your host to provide them to you.
Thanks,
David.June 25, 2015 at 1:34 pm #188580If I post it here, will everyone be able to see it?
June 25, 2015 at 1:42 pm #188587Hey,
Please use the private reply setting below the post editor. ‘Set as private reply’.
Thanks.
June 25, 2015 at 1:46 pm #188589Will do!
June 25, 2015 at 1:46 pm #188590This reply has been marked as private.June 25, 2015 at 2:09 pm #188612Thanks, I am investigating now.
David.
June 25, 2015 at 2:32 pm #188633Hi,
Your site is now back up for me. If your admin loads without and CSS, please clear your cache.
Thanks.
June 25, 2015 at 2:48 pm #188641Back up for me too, thank you!
June 25, 2015 at 2:54 pm #188643Thanks, no problem 🙂
June 25, 2015 at 5:04 pm #188721My site is down again. Can you help again please?
<b>Fatal error</b>: Call to undefined function sf_gopricing_list() in <b>/home/lmnjeans/public_html/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/gopricing.php</b> on line <b>62</b>
June 25, 2015 at 5:09 pm #188722Hi,
Can you provide the exact steps you are doing that creates this error?
Thanks,
David.June 25, 2015 at 5:13 pm #188723I tried to upload demo content. May be you can do a fresh install of the them on my site?
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Posted in: Atelier
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