New Landing How can we help? Themeforest Theme Support Uplift Site 'crashed' after SF update

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Uplift
  • #294792
    Adrenaline22
    Member
    Post count: 183

    After updating SwiftFramework my website suddenly became “wide”. I can’t find why. It’s not the caching plugin since I tested it by disabling it. Please help, because I was supposed to move the site to it’s domain today..

    #294796
    David Martin – Support
    Moderator
    Post count: 20834

    Please update the theme version to 1.3.1.

    Thanks.

    #294801
    Adrenaline22
    Member
    Post count: 183

    yes it works now. thanks

    #294857
    Adrenaline22
    Member
    Post count: 183

    List of errors:

    – row elements are not being displayed (they are in the editor, but not the live site)
    – The google map is now wide from side to side no matter what I do…
    – Oh. it also deleted all my footer widgets.

    #294860
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you check the admin credentials because they didn’t worked for me?
    Will need it to have a look in your site.

    thanks

    -Rui

    #294861
    Adrenaline22
    Member
    Post count: 183
    This reply has been marked as private.
    #294890
    Adrenaline22
    Member
    Post count: 183

    There are so many crashed parts of my site that I don’t know what to do..

    – gallery element is now fullscreen, can’t change it no matter what
    – row elements don’t display content
    – padding of column elements are changed. everything is mis-aligned.

    #294892
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure if you activated any other theme but the widgets lost the association with the place they were.

    Can you drag the widgets again to their correct places?
    https://www.dropbox.com/s/tbmi59dcswufcjb/Screenshot%202016-10-06%2014.41.16.png?dl=0

    Can you also check if already see the rows? If you don’t see it, provide me an example so we can look further.

    Just can’t understand what’s going on with the map.

    -Rui

    #294905
    Adrenaline22
    Member
    Post count: 183

    nothing changed. Look at the attachments. cleared browser, page cache, tried different browsers..

    Home page

    – The map is ‘full screen’
    – the heading of the map is not aligned
    – the raw html widget has new paddings.

    All other pages

    – missing row (with h1 title)
    – gallery is also full screen, with no setting to disable

    The row element can be seen in the editor, with a text block element which is not displayed. just the slant of the row is visible..

    Attachments:
    You must be logged in to view attached files.
    #294912
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will have to forward this situation to our head developer.

    Let’s wait for the reply.

    -Rui

    #294964
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Adrenaline22

    For the map – please disable the fullscreen mode.

    For the columns that are misaligned, looks like they have 15px horizontal assigned to them?

    We have fixed the slant issue, will be releasing an update shortly.

    Can you link me directly to the other issues please?

    Thanks,

    – Ed

    #295005
    Adrenaline22
    Member
    Post count: 183

    – the text titles are still no appearing in the row element.
    – the fullscreen option disappeared from the google maps element and it also disappeared from the gallery element.. so I can’t shrink it to block size..

    practically nothing changed..

    #295012
    Adrenaline22
    Member
    Post count: 183

    http://www.vaterpololjubljana.si/vaterpolo/vaterpolo-sola/ this is how the titles looked pre-update.

    #295023
    Adrenaline22
    Member
    Post count: 183

    ok. titles fixed. not please find a solution for google maps and gallery block. thx

    #295054
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Adrenaline22

    Gallery block will be sorted in the next update (released shortly) – can you provide a link to this page for us to check.

    Map will also, just need to deselect fullscreen once updated.

    – Ed

Viewing 15 posts - 1 through 15 (of 21 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register