New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Single image caption

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    Posted in: Neighborhood
  • January 12, 2015 at 10:03 am #140818
    welcome
    Member
    Post count: 88

    Hi,

    Since the last update, I’ve got a problem with the single image caption.
    In the single image options, there is a new text area and nothing happens when I write something.

    Any advices?
    Thanks !

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    January 12, 2015 at 10:15 am #140827
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What’s the login url for your site?

    – Kyle

    January 12, 2015 at 10:16 am #140829
    welcome
    Member
    Post count: 88
    This reply has been marked as private.
    January 12, 2015 at 10:28 am #140838
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working fine as i tested many times. So please clear the cache of your browser and check the issue.
    Thanks
    Mohammad

    January 12, 2015 at 10:53 am #140859
    welcome
    Member
    Post count: 88

    Hi,

    I’m sorry but it doesn’t work for me.
    I purged the cache and actived the development mode in Cloudflare, but nothing changes.

    Could you please test on our website?
    You can use the portfolio’s page “bloc quadrillés”, in french.
    http://www.typographe.be/catalogue/blocs-quadrilles/

    Thanks!

    January 13, 2015 at 12:16 am #141067
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems that is a problem the value isn’t stored after editing the Single image asset.
    Will check this with the development team.

    -Rui

    January 19, 2015 at 8:30 am #142283
    welcome
    Member
    Post count: 88

    Hi Rui,

    Do you have some news?

    Thanks a lot.

    January 19, 2015 at 9:24 am #142305
    dcwi
    Member
    Post count: 20

    Hi,

    I’ve got the same problems…

    Thanks.

    January 19, 2015 at 10:48 am #142332
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This is fixed for the next update.

    If you need it sooner please send an email using the form in this page http://themeforest.net/user/SwiftIdeas referring just saying that you need the fixed version of the Neighborhod Single image caption issue.

    Thanks.

    -Rui

    January 20, 2015 at 10:31 am #142640
    welcome
    Member
    Post count: 88

    Hi Rui & Ed,

    Thank you very much for the fixed version, it’s working!

    Best Regards,

    January 20, 2015 at 10:31 am #142641
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. No problem.
    -Rui

    January 28, 2015 at 4:05 pm #145209
    rootdigger
    Member
    Post count: 37

    Hi there, I would also need the fixed version of the Neighborhod Single image caption issue… Best, Ruediger

    January 28, 2015 at 4:09 pm #145211
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please email Ed from http://themeforest.net/user/SwiftIdeas

    – Kyle

    January 30, 2015 at 10:11 am #145685
    rootdigger
    Member
    Post count: 37

    Hi Kyle, 2 days ago, I went to: http://themeforest.net/user/SwiftIdeas
    and used the Contact Form to reach Ed, but no response by now. Why not using this forum for this? Providing a download for the fix here would save you guys time and help other users too, wouldnt it? Best, Ruediger

    January 30, 2015 at 10:15 am #145688
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will check this with Ed.
    Thanks for the suggestion.

    -Rui

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