New Landing › How can we help? › Themeforest Theme Support › Dante › Since Update to 2.13 no arrows in product lightbox

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Dante
  • February 13, 2014 at 9:50 am #48555
    abo
    Member
    Post count: 41

    Hello

    After we updated to the latest Dante release 2.13, when enlarging the image of a product, we cannot click thorough the all the images in the gallery anymore.

    Any idea?
    Thanks
    Aldo

    February 13, 2014 at 10:35 am #48576
    tynus
    Member
    Post count: 170

    Same problem here, also it is not zooming out completely, it shows even a smaller image and then it has two buttons left top and right top of the container.
    When clicking on the left one, the image becomes bigger…but the arrows was much better than this. Really can’t imagine why this is done..

    February 17, 2014 at 12:25 pm #49576
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    I Believe Ed would be better able to answer this. Have assigned this to him.

    Thanks
    Tahir

    February 17, 2014 at 12:32 pm #49584
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

    Could you tell me your website URL please? You can do so by typing it into a reply.

    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    February 17, 2014 at 12:34 pm #49585
    abo
    Member
    Post count: 41

    Hi all

    2.14 solved the issue. All fine on our installation.

    Cheers
    Aldo

    February 17, 2014 at 10:58 pm #49749
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted it Aldo 🙂

    – Ed

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