New Landing How can we help? Atelier Sidebar Missing

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Atelier
  • #236021
    SomeChick
    Member
    Post count: 231

    Hi, there. I’m another person with no sidebar showing up. I have updated the theme (yesterday), but am uncomfortable giving my login info. What do you need to help resolve this?

    Thanks!

    #236033
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us and use “Set as private reply”.
    Thanks.

    #236076
    SomeChick
    Member
    Post count: 231

    Hi, there. I’m uncomfortable giving out login info. Is there another way?

    #236138
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Are you using child theme?

    2- Just attach single.php and page.php file of theme. Just make a zip archive before attaching the files here.

    Thanks
    Mohammad

    #236241
    SomeChick
    Member
    Post count: 231
    This reply has been marked as private.
    #236244
    David Martin – Support
    Moderator
    Post count: 20834

    What theme version are you using?

    Please add a WP login for us and use “Set as private reply”.

    Thanks.

    #236246
    SomeChick
    Member
    Post count: 231

    Everything is the latest version, updated two days ago.

    Not willing to give out WP login.

    #236312
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please open to edit single.php file of theme:-

    Find this code:-

    `$default_left_sidebar = $sf_options[‘default_post_left_sidebar’];
    $default_right_sidebar = $sf_options[‘default_post_right_sidebar’];

    $sidebar_config = sf_get_post_meta($post->ID, ‘sf_sidebar_config’, true);
    $left_sidebar = sf_get_post_meta($post->ID, ‘sf_left_sidebar’, true);
    $right_sidebar = sf_get_post_meta($post->ID, ‘sf_right_sidebar’, true);`

    Change with this code:-

    `$default_left_sidebar = strtolower($sf_options[‘default_post_left_sidebar’]);
    $default_right_sidebar = strtolower($sf_options[‘default_post_right_sidebar’]);

    $sidebar_config = sf_get_post_meta($post->ID, ‘sf_sidebar_config’, true);
    $left_sidebar = strtolower(sf_get_post_meta($post->ID, ‘sf_left_sidebar’, true));
    $right_sidebar = strtolower(sf_get_post_meta($post->ID, ‘sf_right_sidebar’, true));`

    Thanks
    Mohammad

    #236323
    SomeChick
    Member
    Post count: 231

    Done. Still no sidebar.

    #236333
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us and use “Set as private reply”.

    #236360
    SomeChick
    Member
    Post count: 231

    That is not possible. Is there another way?

    #236367
    David Martin – Support
    Moderator
    Post count: 20834

    Unfortunately not, please check the theme version is current, you are using WP 4.4 and no child theme is active.

    Please clear any caching/minification plugins that you maybe using also.

    #236371
    SomeChick
    Member
    Post count: 231

    The theme version is up to date. I’ve cleared the cache. There is no child theme.

    Other ideas?

    #236375
    David Martin – Support
    Moderator
    Post count: 20834

    Have you check the widgets actually exist and are dragged into the widget areas?

    Have you checked the blog sidebar is set in the theme options or page meta?

    Thanks.

    #236394
    SomeChick
    Member
    Post count: 231

    The sidebar is set up for every post. It only disappeared when I updated a few days ago.

    I’m not sure what you mean by the widgets area. I have Sidebar One set up (and have for some time, if that’s helpful). Is that what you mean?

Viewing 15 posts - 1 through 15 (of 17 total)

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