Sidebar and footer content is gone

[thosch71]

Hi there,

the last FF update caused all my sidebars and footer columns to be blank. All content is gone! Which is quite annoying sad for me as I have put quite a lot of handwritten code in one of the footers to display a fixed side menu with various contact options. Has anyone else experienced this or something similar?

Greetings,

thosch

[thosch71]

Update:
I just saw, that the content isn’t exactly gone, but every single piece of code has been put into the ‘inactive widgets’ list. So I should be able to reconstruct the sidebars and footers.

[Mohammad – SUPPORT]

Hi,
Please attach some marked screenshots and provide website URL to check the issue .
Thanks 🙂
With Best Regards
Swift Ideas

[thosch71]

Hi Mohammad,

thanks for the fast reply!

I already started to reconstruct the different sidebars/footers so I can only present some of the empty widget containers and a part of the inactive list (which consisted of around 5 items before the incident). The press-page (the one with my grinning face on it 🙂 ) shows the already reconstructed sidebar No. 5. The side menu (which code is located in one the footers) is not yet reconstructed and therefore still missing, however.

URL: http://www.jjk.de

Screenshots:

[Mohammad – SUPPORT]

Hi,
Please provide me wordpress admin login detail so i can debug and resolve the issue .
Thanks

[thosch71]

This reply has been marked as private.

[Melanie – SUPPORT]

Hi, so is there anything we can help you with or has this been fully resolved already? 🙂

[thosch71]

Hi,

let me put it this way: I resolved negative effects of this by myself (manually putting the bits and pieces together again), but I still wonder WHY it happened. I guess I have to wait till the next FF update to see, if this was only a one-hit wonder or if this behaviour is as persistent as it is strange. We do have a straight-forward backup policy here however, so I always have the option to fall back on pre-update versions. 🙂 I close this thread for now.

Thanks a lot again, Melanie and Mohammad, for the quick replies and best greetings from rainy Krefeld,

thosch

[Melanie – SUPPORT]

Okay thank you!