Viewing 15 posts - 1 through 15 (of 32 total)
  • #301616
    Kibana
    Member
    Post count: 54

    Hi,

    I’m experiencing an issue on my iPhone when testing the Cart page. Please refer to the provided screenshot. How can I fix this?

    Thank you in advance.

    Attachments:
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    #301717
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What theme version are you?

    Please add a WP login.

    Thanks.

    #301778
    Kibana
    Member
    Post count: 54
    This reply has been marked as private.
    #301780
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, please first update all available plugin/theme upgrades.

    #301781
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You can press in theme details.
    https://www.dropbox.com/s/pyz39vzzec6v00p/Screenshot%202016-11-14%2011.42.17.png?dl=0

    Try to purge the cache plugin.

    we don’t have any reported issue with the latest Woocommerce version.

    -Rui

    #301832
    Kibana
    Member
    Post count: 54

    Ok. So as you’ve probably seen already I’m running the latest version of Neighborhood and just updated WooCommerce. After that I emptied all caches but the issue still exists.

    You can also see this issues happening in a web browser on a computer when making the screen horizontally smaller. When the screen real estate is gets smaller than approx. 770px it messes up the layout.

    #302022
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only WooCommerce active whilst we take a look. This is not the default theme style so something else is causing this.

    Thanks.

    #302054
    Kibana
    Member
    Post count: 54

    Hi David,

    I’ve deactivated all plugins except WooCommerce. The issue still remains.

    #302313
    Kibana
    Member
    Post count: 54

    @David: could you update me on the status for this request?

    #302555
    David Martin – Support
    Moderator
    Post count: 20834

    It seems the latest WooCommerce is forcing a CSS override on the cart.

    Here is our demo:

    If I remove the WooCommerce small screen CSS, yours then looks like so:

    Please install and activate the supplied child theme, inside the child theme functions.php file please paste this:

    // Remove each style one by one
    add_filter( 'woocommerce_enqueue_styles', 'jk_dequeue_styles' );
    function jk_dequeue_styles( $enqueue_styles ) {
    	unset( $enqueue_styles['woocommerce-smallscreen'] );	// Remove the smallscreen optimisation
    	return $enqueue_styles;
    }
    #302603
    Kibana
    Member
    Post count: 54

    Hi David,

    Thanks for this solution. It works but introduced white space on the left and right side. How can I fix that?

    Attachments:
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    #302772
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please update the code to this:

    // Remove each style one by one
    add_filter( 'woocommerce_enqueue_styles', 'jk_dequeue_styles' );
    function jk_dequeue_styles( $enqueue_styles ) {
       if( is_checkout() ) {
          unset( $enqueue_styles['woocommerce-smallscreen'] );	// Remove the smallscreen optimisation
       }
       return $enqueue_styles;
    }
    #302899
    Kibana
    Member
    Post count: 54

    Hi David,

    I figured out it’s not your code generating the white space but activating the child theme causes the issue. I tested this by removing the child theme and upload and activate it from scratch without your code and it still gives me the white space on the sides. Any idea which could cause this? I’ve deactivated all plugins except WooCommerce but that didn’t make any difference.

    PS: This issue is only visible on my iPhone 7 Plus and iPhone 6S. Not on my iPad Mini.

    #303249
    David Martin – Support
    Moderator
    Post count: 20834

    Did you use the updated code?

    Please add your FTP details.

    #303305
    Kibana
    Member
    Post count: 54
    This reply has been marked as private.
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