New Landing How can we help? Themeforest Theme Support Neighborhood Shop Archive layout broken. Help, Please (WordPress Theme)

Viewing 15 posts - 31 through 45 (of 53 total)
  • #192079
    ocnsea
    Member
    Post count: 18

    Thanks for looking into the posts; even after switching out of the swift ideas builder and saving as the normal setting the posts still won’t go back to a normal layout. Any help would be appreciated as it looks quite poor on the site right now.

    #192155
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The post issue is a problem with the theme update – we have fixed this and will be pushing an update within the next 24 hours. Happy to send sooner if needed.

    – Ed

    #192436
    uowlimited
    Member
    Post count: 16

    I’m having the same issue where there is a large gap in my category pages, and I have copied your header.php from the dropbox link into my child theme and the issue remains.

    You mentioned a header-alt.php file that needed changing too but I can’t see if you’ve uploaded one?

    Also half the replies in this thread are private so it’s impossible to follow.

    #192437
    uowlimited
    Member
    Post count: 16
    This reply has been marked as private.
    #192442
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you also copy the header-alt.php that’s inside the same dropbox link to your child theme directory?

    -Rui

    #192467
    uowlimited
    Member
    Post count: 16

    Can you give me the link? The dropbox link i see in this thread links directly to header.php. Unless header-alt.php is just a copy of that?

    #192479
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    #192926
    uowlimited
    Member
    Post count: 16

    I’ve done as you’ve said, and updated to the latest Neighborhood too, but this issue is persisting for me.

    Some guidance in resolving it, please?

    #192927
    uowlimited
    Member
    Post count: 16
    This reply has been marked as private.
    #192950
    ocnsea
    Member
    Post count: 18

    I updated my theme and the posts work but as uowlimited mentioned above, the category pages are still off: http://oceanandsea.com/category/daydreams/

    I copied the above two files into my child themes directory as indicated as well.

    #192988
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thank you for the heads up on that, have just resolved the issue there. You can download the fixed build here: http://d.pr/f/Lyn0/38ETTpUW

    – Ed

    #193229
    uowlimited
    Member
    Post count: 16

    Thanks, worked for me! Will this be fixed in future updates?

    #193230
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes of course 🙂

    – Kyle

    #193308
    ocnsea
    Member
    Post count: 18

    I’ve never done a manual install of the new fix above (which it is forcing me to do), will it work just the same if I place the attached folder structure on my server with no further steps involved? It will just auto cache the new files? Thanks!

    #193331
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have 2 options.

    1) Delete the entire theme directory with all it’s files, then upload the zip that was sent just like it was the 1st you installed the theme.

    2) Using Ftp to replace the current theme files with the ones provided in the zip.

    -Rui

Viewing 15 posts - 31 through 45 (of 53 total)

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