New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Shop Archive layout broken. Help, Please (WordPress Theme)

Viewing 15 posts - 16 through 30 (of 53 total)
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    Posted in: Neighborhood
  • June 22, 2015 at 10:16 am #186857
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi @opus95448

    Looks like your issue is fixed now? Shop page looks fine to me

    – Kyle

    June 22, 2015 at 10:19 am #186858
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi @Gierano

    Are you’re saying that having the page builder active on the product page effects your shop page?

    – Kyle

    June 22, 2015 at 11:18 am #186893
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    June 22, 2015 at 3:05 pm #187064
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks for letting us know, Ed is looking into the issue

    – Kyle

    June 22, 2015 at 4:10 pm #187093
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I manage to replicate the problem and made some changes in the file header.php
    https://www.dropbox.com/s/qekxh87qfrds2cy/header.php?dl=0

    Can you guys try to copy the file attached to the root of your child theme?
    In case you don’t have it, rename the header.php in the Neighborhood theme and copy the attached one.


    @Gierano     Save again that product with the page builder active.

    Let us know the result.

    -Rui

    June 22, 2015 at 4:47 pm #187105
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    June 22, 2015 at 5:13 pm #187120
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks forgot about that one, will check. But the shop page looks good.
    And the product page it’s fine now in Page builder mode?

    -Rui

    June 22, 2015 at 5:22 pm #187125
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I already changed the header.php again, so it can display properly in the category page.
    Get it from the same link.

    Thanks.

    -Rui

    June 22, 2015 at 5:25 pm #187126
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    June 22, 2015 at 5:30 pm #187129
    Gierano
    Member
    Post count: 33
    This reply has been marked as private.
    June 22, 2015 at 5:33 pm #187132
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Will also need to change the header-alt.php
    Will try to send it later today.

    -Rui

    June 22, 2015 at 8:05 pm #187157
    sandraeddy04
    Member
    Post count: 47

    I’m having the same issue….it looks like the section class “container” is missing from the Shop page?

    http://hand-md.com/shop/

     

    Has anyone figured out a fix yet?

     

    June 22, 2015 at 11:24 pm #187188
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes we did. Check my reply 187093 above.
    -Rui

    July 2, 2015 at 9:22 pm #191270
    ocnsea
    Member
    Post count: 18
    This reply has been marked as private.
    July 3, 2015 at 9:35 am #191415
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @Brendam,

    You only have to rename the header.php in the parent theme just in case you don’t have a child theme, since you have it just copy the files to the child theme directory.

    Probably was sorted because you saved the product that was causing that format issue.

    Will check if there is a global solution without saving the posts.

    -Rui

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    Posted in: Neighborhood
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