New Landing › How can we help? › Atelier › Shipping cost not updating?

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Atelier
  • September 7, 2015 at 11:35 pm #211098
    Klarity
    Member
    Post count: 183

    Hi guys,

    I have just noticed that the shipping costs are not updating when you enter the post code.
    I have another site running on Neighborhood theme and it works over on there glassdomain.co.uk. the only difference i can see between the two is the themes?
    Any ideas?

    Cheers,
    Pete

    September 8, 2015 at 6:50 am #211131
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    What post code should i insert to replicate this issue?
    Thanks
    Mohammad

    September 8, 2015 at 7:18 am #211140
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    September 9, 2015 at 11:59 am #211641
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Pete,

    I am testing this now, this does work for me if you enter the address with the required fields.

    If you add in Town / City & Postcode it works.

    Thanks,
    David.

    September 9, 2015 at 1:02 pm #211685
    Klarity
    Member
    Post count: 183

    Hi David,

    I have just checked and yes is works now…
    maybe something to do with the update?

    best,

    Pete

    September 10, 2015 at 2:01 pm #212007
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Glad it’s resolved, it could be related to a browser cache and recently updated files, specifically JS files.

    Thanks,
    David.

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