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    Posted in: Dante
  • December 9, 2013 at 4:10 am #35952
    KrullDesign
    Member
    Post count: 56

    Hi,
    I have just uploaded the latest version 1.1 today and the pinterest sharing icon on the single page seems to have changed to the default icon.
    Do you know why this could be happening?
    https://theblueadvantage.com/product/e-book-3-how-to-reach-beyond-your-existing-demand/

    Thanks
    nick

    December 10, 2013 at 4:02 pm #36334
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hm, I’ll forward this to the developer, maybe he can update it.

    December 14, 2013 at 7:20 pm #37120
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Looks like you may have a plugin installed that’s changing this, can you check that?

    – Ed

    December 14, 2013 at 9:59 pm #37139
    KrullDesign
    Member
    Post count: 56

    Hi Ed,
    It was the NGFB Open Graph+
    But I never installed this. Is this auto installed with the theme? Does the theme need this plugin?

    Nick

    December 15, 2013 at 11:40 am #37165
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Nick,

    It’s an optional plugin, that you install after the theme is installed. It’s not required at all.

    – Ed

    February 17, 2014 at 1:47 pm #49613
    Paddaman
    Member
    Post count: 48

    Hi There,

    I also see that It happens to me? Is there maybe a way to fix this? I also have Opengraph installed?

    February 17, 2014 at 10:41 pm #49743
    KrullDesign
    Member
    Post count: 56

    I just turned off open graph and it worked fine

    February 17, 2014 at 11:01 pm #49750
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Paddaman,

    In Open Graph > Social Sharing, check the pinterest tab and try removing the Image URL/changing those settings?

    – Ed

    February 18, 2014 at 12:02 am #49756
    Paddaman
    Member
    Post count: 48

    Hi Ed,

    Thank you for your reply but I dont see where I can change the image/url in the settings under Social Sharing. Please see pic attached of what is available?

    Thank you!

    February 18, 2014 at 12:38 pm #49950
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If you disable the plugin, does the icon go away?

    Testing here and it’s showing correctly for us.

    – Ed

    February 19, 2014 at 2:36 pm #50267
    Paddaman
    Member
    Post count: 48

    Hi Ed,

    If I disable plugin then it shows the correct icon. Was just wondering how to fix as it is a recommended plugin?

    February 19, 2014 at 2:55 pm #50273
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Got a link to your site where this is showing? I’ll see if it’s possible to provide some custom css.

    – Ed

    February 19, 2014 at 3:50 pm #50291
    Paddaman
    Member
    Post count: 48

    Hi Ed,

    website is : http://www.photoalbumsonline.co.za/wp/product/baroque-300-slip-in-album/

    Thank you for your trouble

    February 20, 2014 at 12:16 pm #50488
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Update to the latest version of the NextGen plugin, then in Open Graph+ > Social Sharing, make sure you have this set like so – https://www.dropbox.com/s/drreelnhqb0f0iw/Screenshot%202014-02-20%2012.15.27.png

    Tested here and it’s not showing the button at all.

    – Ed

    February 20, 2014 at 1:43 pm #50526
    Paddaman
    Member
    Post count: 48

    Dear Ed,

    You going to think I am the dumbest person alive!!!

    I never had Nextgen Gallery installed! LOL i do apologize profusely!

    Thank you very much and thank you for all your help! Installed & working like a bomb 🙂

    Sorry about that! Did not put 2 & 2 together 🙂

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    Posted in: Dante
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