Sharing icon – swiftideas

swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 19 replies, 4 voices, and was last updated 10 years by Swift Ideas – Ed.

Viewing 15 posts - 1 through 15 (of 20 total)

1 2 →

Back to forum

Posted in: Dante
December 9, 2013 at 4:10 am #35952

KrullDesign
Member

Post count: 56

Hi,
I have just uploaded the latest version 1.1 today and the pinterest sharing icon on the single page seems to have changed to the default icon.
Do you know why this could be happening?
https://theblueadvantage.com/product/e-book-3-how-to-reach-beyond-your-existing-demand/

Thanks
nick

December 10, 2013 at 4:02 pm #36334

Melanie – SUPPORT
Member

Post count: 11032

Hm, I’ll forward this to the developer, maybe he can update it.

December 14, 2013 at 7:20 pm #37120

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi there,

Looks like you may have a plugin installed that’s changing this, can you check that?

– Ed

December 14, 2013 at 9:59 pm #37139

KrullDesign
Member

Post count: 56

Hi Ed,
It was the NGFB Open Graph+
But I never installed this. Is this auto installed with the theme? Does the theme need this plugin?

Nick

December 15, 2013 at 11:40 am #37165

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi Nick,

It’s an optional plugin, that you install after the theme is installed. It’s not required at all.

– Ed

February 17, 2014 at 1:47 pm #49613

Paddaman
Member

Post count: 48

Hi There,

I also see that It happens to me? Is there maybe a way to fix this? I also have Opengraph installed?

February 17, 2014 at 10:41 pm #49743

KrullDesign
Member

Post count: 56

I just turned off open graph and it worked fine

February 17, 2014 at 11:01 pm #49750

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi Paddaman,

In Open Graph > Social Sharing, check the pinterest tab and try removing the Image URL/changing those settings?

– Ed

February 18, 2014 at 12:02 am #49756

Paddaman
Member

Post count: 48

Hi Ed,

Thank you for your reply but I dont see where I can change the image/url in the settings under Social Sharing. Please see pic attached of what is available?

Thank you!

February 18, 2014 at 12:38 pm #49950

Swift Ideas – Ed
Keymaster

Post count: 15264

If you disable the plugin, does the icon go away?

Testing here and it’s showing correctly for us.

– Ed

February 19, 2014 at 2:36 pm #50267

Paddaman
Member

Post count: 48

Hi Ed,

If I disable plugin then it shows the correct icon. Was just wondering how to fix as it is a recommended plugin?

February 19, 2014 at 2:55 pm #50273

Swift Ideas – Ed
Keymaster

Post count: 15264

Got a link to your site where this is showing? I’ll see if it’s possible to provide some custom css.

– Ed

February 19, 2014 at 3:50 pm #50291

Paddaman
Member

Post count: 48

Hi Ed,

website is : http://www.photoalbumsonline.co.za/wp/product/baroque-300-slip-in-album/

Thank you for your trouble

February 20, 2014 at 12:16 pm #50488

Swift Ideas – Ed
Keymaster

Post count: 15264

Update to the latest version of the NextGen plugin, then in Open Graph+ > Social Sharing, make sure you have this set like so – https://www.dropbox.com/s/drreelnhqb0f0iw/Screenshot%202014-02-20%2012.15.27.png

Tested here and it’s not showing the button at all.

– Ed

February 20, 2014 at 1:43 pm #50526

Paddaman
Member

Post count: 48

Dear Ed,

You going to think I am the dumbest person alive!!!

I never had Nextgen Gallery installed! LOL i do apologize profusely!

Thank you very much and thank you for all your help! Installed & working like a bomb 🙂

Sorry about that! Did not put 2 & 2 together 🙂
Back to forum

Posted in: Dante