Share button Thumbnail problem

[qxampsol]

Dear Support,
I would like to share on social networks some posts I wrote but I encountered some issues.
In particular, sharing on LinkedIn doesn’t recognize pictures in the post and so there is no thumbnail picture in my message. Unfortunately, it perfectly works on other blogs.
I thought it was related to OG tags, but they seems to be properly set.

Moreover, sharing on Facebook it shows an error: “Page not found”.

At the moment every post on the website is set to private, but the problem arises also with public posts.

Can you suggest me how to proceed for solving this issue?

Let me know if you need any other information.
Thank you very much

Regards

Luca

[Mohammad – SUPPORT]

Hi,
Please provide me specific page with issue so i can test through sharing.
Thanks
Mohammad

[qxampsol]

You can try with the following post:

http://www.ampsolutions.it/ciao-mondo/

but the problem arises with all the posts. It is just a test page.

Thanks

Luca

[Rui Guerreiro – SUPPORT]

Hi,

These error on the Facebook happened in a private or public post?
thanks

-Rui

[qxampsol]

Dear Rui,
Facebook doesn’t work both with public and private posts.
Now the post “ciao-mondo” is public and online.
It seems to work with LinkedIn now (did you change anything?!), but with facebook nothing changed…

Let me know if you need any other information.

Thank you for the support

Luca

[Mohammad – SUPPORT]

Hi,
I have resolved the issue so please check. Facebook have cache for your URL so you can clear it through https://developers.facebook.com/tools/debug/og/object/ -> Input URL -> Fetch new scrape information .
Thanks
Mohammad

[qxampsol]

Dear Mohammad,
thank you very much, now it works.

Best regards

Luca

[Mohammad – SUPPORT]

Hi,
You most welcome.
Thanks
Mohammad