New Landing › How can we help? › Atelier › Saved address not updating

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    Posted in: Atelier
  • June 14, 2017 at 4:40 am #328566
    georgie
    Member
    Post count: 37

    Hi

    Not sure if you are the right guys to solve this, but thought i’d ask. When a customer saves their address (billing or shipping) in their account dashboard, it shows up automatically on the checkout page. But if they edit the address, it does not update on the checkout page, it still shows the old address. Any pointers appreciated. Thanks.

    June 14, 2017 at 3:03 pm #328751
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you have any cache mechanism? If so purge the cache.

    You can also make another test to enable the default WordPress theme Twenty Seventeen and see what appears in the checkout to compare.

    -Rui

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