New Landing How can we help? Themeforest Theme Support Dante RSS Feed Doesn't display Content

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Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Dante
  • #165107
    sigep1778
    Member
    Post count: 7

    We’re trying to build an app, but our RSS feed doesn’t have any content except for title, author, and tags. I checked and disabled all plugins to verify it wasn’t anything else, but alas is the theme.

    I’ve checked a few other Dante users site and they seem to have the same problem. Is there a way around this? Can you fix?

    Here’s the feed for you to look at: http://www.heartsupport.com/feed/

    Notice there is nothing for the “content: endocded”

    #165293
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable your plugins and test again?
    Thanks

    -Rui

    #165354
    sigep1778
    Member
    Post count: 7

    Just did it again. No luck. Still the same problem and resulting from the theme

    #165375
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #165400
    sigep1778
    Member
    Post count: 7

    Admin url is http://www.heartsupport.com/hs-site

    I checked Dante’s and noticed it was fine which I found strange. But then went to your “Showcase” of websites built with Dante to see if anyone else had the same problem and doesn’t know it and sure enough, this one does:

    https://www.captureathletics.com/feed/

    It’s only populating info from an SEO plugin, which is what mine did, but I removed it when I was seeinng if that was a plugin messing with it. So it seem to be some theme bug

    #165414
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    When I disable all the plugins I manage to see a well format feed file that I wasn’t seeing before disabling the plugins.
    https://www.dropbox.com/s/te0yaqhxn3kwg56/xml_feed.png?dl=0

    try to disable all the plugins and activate several at each time until finding the problematic one.

    -Rui

    #165416
    sigep1778
    Member
    Post count: 7

    Yeah the feed’s the same as before even from before disabling the plugins. The author, category, and permalink are ALL fine.

    It’s still missing the actual CONTENT

    In the screen cap you sent it shows the same as I what I see, but you didn’t screen cap far enough. You’ll notice that the content:encoded only has CDATA and then NOTHING. It’s all missing whether you have all plugins enabled or disabled. It’s a theme issue that refuses to show the actual content (the actual blog post and images).

    Does that make sense?

    #165417
    sigep1778
    Member
    Post count: 7

    I attached a screen cap to show you where and what I’m talking about

    Attachments:
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    #165427
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just to clarify, I wasn’t seeing the feed with the correct format previous from logging in the site.

    Now I saw it and the description is empty. Inside each post you should fill the Custom excerpt field that is in the Meta options-> Post Meta

    I changed it in the “bandon Your Sinking Ship & Steal Your Enemy’s” post so you can see it

    https://www.dropbox.com/s/fbj2xgz2gqdm0ax/custom_excerpt_blog.png?dl=0

    This way it already appears in the feed.

    -Rui

    #165463
    sigep1778
    Member
    Post count: 7

    Yeah that works, but now I would have to go back and fill out every single post we’ve done just to get it to show up. Is there not a way around this without having to create custom post meta every time?

    #165492
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m afraid not. sorry
    -Rui

    #165494
    sigep1778
    Member
    Post count: 7

    Well…ballz.

    #165499
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    sorry 🙁

    #177985
    internetplus787
    Member
    Post count: 7

    Hi.

    +1 for this.

    I use FeedBurner to connect directly to MailChimp which sends out a weekly email newsletter. With my previous theme, this content was populating well.

    Here’s the link: http://feeds.feedburner.com/AlessioBresciani.

    However, with Dante MailChimp seems to only send the title of each new post.

    I really like the look and feel of Dante (and the backend’s flexibility), if it would be great if the feed could also provide more of the content of each post.

    Please let me know if I’ve missed anything (or if the Feedburner link isn’t pulling in the content that it should be from the theme).

    Thanks

    Alessio

    #178736
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,


    @internetplus787

    What is your site feed url?

    -Rui

Viewing 15 posts - 1 through 15 (of 19 total)

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