Revolution Slider Update

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This topic has 17 replies, 6 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.

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Posted in: Atelier
April 4, 2016 at 5:43 pm #259578

lillstreet
Member

Post count: 35

Hi,
I have been trying to update the Revolution slider but it i saying:
“Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.”
I received the slider through your theme so I don’t have a license key?
Is this something I need to get from you guys?

Also I was curious if there is a way to make the Revolution slider auto rotate?

Thanks!

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April 5, 2016 at 12:11 pm #259690

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
You dont need any license key for slider plugin. You can check the documentation for auto rotate http://www.themepunch.com/revslider-doc/slider-revolution-documentation/.
Thanks
Mohammad

April 5, 2016 at 2:29 pm #259709

lillstreet
Member

Post count: 35

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April 5, 2016 at 3:20 pm #259716

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please go to Admin > Appearance > Install Plugins > Here you will see the link to update revolution slider plugin.
Thanks
Mohammad

April 5, 2016 at 5:11 pm #259738

lillstreet
Member

Post count: 35

Hi Mohammad,
Perhaps I’m not explaining it correctly
but I am unable to update the plug in because I have to register access to update (See new image).
Not sure what to do?

Thanks!

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April 5, 2016 at 5:43 pm #259743

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

can you try to update it in Appearance-> Install plugins
Or try to download the latest version from Themeforest(it’s included in our zip that contains everything)

What is your admin url so I can also try to login and check?

-Rui

April 10, 2016 at 12:09 pm #260527

coucou81
Member

Post count: 61

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April 11, 2016 at 12:36 am #260538

westcoastsurf
Member

Post count: 210

Please go to Admin > Appearance > Install Plugins > Here you will see the link to update revolution slider plugin.

Hmm this does not show up for me. I do not have a “Install Plugins” option under the Appearance menu.

WordPress: 4.4.2
Atelier Version: 1.9.7

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April 11, 2016 at 7:49 am #260563

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Do you have super administrator permission in wordpress admin dashboard?
Thanks
Mohammad

April 11, 2016 at 8:21 am #260575

westcoastsurf
Member

Post count: 210

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April 11, 2016 at 4:08 pm #260745

lillstreet
Member

Post count: 35

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April 12, 2016 at 9:46 am #260881

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
My colleague will assist you shortly.
Thanks
Mohammad

April 12, 2016 at 10:03 am #260891

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please deactivate all plugin except Swift Framework, check for issue and activate the plugin to find our problematic plugin(s). You will get Admin > Appearance > Install Plugins.
Thanks
Mohammad

April 23, 2016 at 1:12 pm #263356

coucou81
Member

Post count: 61

apparently the issue is solved by the last atelier update?

April 25, 2016 at 11:21 am #263518

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

@westcoastsurf
https://www.dropbox.com/s/yf7w5sxfdfkny33/Screenshot%202016-04-25%2011.26.43.png?dl=0

Can you try to update?
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Posted in: Atelier