revolution slider swipe on mobile not funtioning

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This topic has 8 replies, 3 voices, and was last updated 8 years by Kyle – SUPPORT.

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Posted in: Neighborhood
May 21, 2015 at 1:34 pm #177382

jbordersfl
Member

Post count: 22

i know the slider is a 3rd party plugin, but i have a very basic issue.

despite having “Touch Enabled” selected in the slider settings, swiping on mobile (iphone 5) does absolutely nothing.

http://www.ridefluid.com

any ideas?

May 21, 2015 at 2:36 pm #177405

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Which version of slider are being used by you?
Thanks
Mohammad

May 21, 2015 at 2:44 pm #177409

jbordersfl
Member

Post count: 22

4.6

and 4.2.2 wordpress

May 21, 2015 at 2:51 pm #177414

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please use this Version 4.6.93 – http://d.pr/f/1iejX/4kRx57gT. Let me now your feedback.
Thanks
Mohammad

May 21, 2015 at 3:00 pm #177418

jbordersfl
Member

Post count: 22

in order to do this, i need to delete the older version it seems, and upload this new version.

it warns me i’ll lose my data (sliders), which is a drag. is this the only way?

May 21, 2015 at 3:09 pm #177425

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please go to Admin -> Revolution slider Page -> Scroll down, here you will see one button at bottom to upload this latest version of plugin. Hope you can do it easily. Let me know your feedback.
Thanks
Mohammad

May 21, 2015 at 3:16 pm #177429

jbordersfl
Member

Post count: 22

thanks, i got it updated, but there is no change on mobile. swiping does nothing.

i double checked that “touch enabled” is checked, and it is.

May 21, 2015 at 3:30 pm #177435

jbordersfl
Member

Post count: 22

…also… the slider on your sample page … neighborwood.swiftideas.com also does not change on swipe on my iPhone. i have the latest iOS.

May 22, 2015 at 10:57 am #177678

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Will have to check this with the plugin developer, we do not support the plugin for bugs, we just include in our theme so you don’t have to buy your own licence

– Kyle
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Posted in: Neighborhood