New Landing How can we help? Cardinal Revolution Slider Activation

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Cardinal
  • #318181
    cRaCkZzZz
    Member
    Post count: 6

    Hello,
    When I’m trying to activate plugin I get:

    Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – <b>Table ‘youlol1_db.wp_revslider_css’ doesn’t exist</b><br>—<br> Query: select * from wp_revslider_css where handle = '.tp-caption.medium_grey'’ in /home/youlol1/public_html/wp-content/plugins/revslider/includes/framework/functions.class.php:14 Stack trace: #0 /home/youlol1/public_html/wp-content/plugins/revslider/includes/framework/db.class.php(26): RevSliderFunctions::throwError(‘fetch – <b>Tabl…’, -1) #1 /home/youlol1/public_html/wp-content/plugins/revslider/includes/framework/db.class.php(41): RevSliderDB->throwError(‘fetch – <b>Tabl…’) #2 /home/youlol1/public_html/wp-content/plugins/revslider/includes/framework/db.class.php(145): RevSliderDB->checkForErrors(‘fetch’) #3 /home/youlol1/public_html/wp-content/plugins/revslider/includes/operations.class.php(1226): RevSliderDB->fetch(‘wp_revslider_cs…’, ‘handle = ‘.tp-c…’) #4 /home/youlol1/public_html/wp-content/plugins/revslider/public/revslider-front.class.php(475): RevSliderOperations in /home/youlol1/public_html/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

    Tried to reinstall but didn’t help. How can i create this table?

    #318318
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you deleted the plugin first?

    -Rui

    #318349
    cRaCkZzZz
    Member
    Post count: 6

    Hi, yes.

    #318365
    cRaCkZzZz
    Member
    Post count: 6

    Any help?

    #318383
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will need admin access and ftp access to try to help you.
    Use the private reply.

    -Rui

    #318721
    cRaCkZzZz
    Member
    Post count: 6

    Hello,
    Sorry for the delay.
    I found the issue with privileges for DB user.

    #318723
    cRaCkZzZz
    Member
    Post count: 6

    Btw now it required the purchase code and your purchase code doesn’t work

    #318944
    David Martin – Support
    Moderator
    Post count: 20834

    Our purchase code is for the Cardinal theme, not the Rev Slider plugin.

    The Rev Slider plugin we package with the theme is ours to distribute to you on agreement with the plugin developers. If you want to get a licence for the actual plugin, you would need tp purchase one.

Viewing 8 posts - 1 through 8 (of 8 total)

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