New Landing How can we help? Themeforest Theme Support Neighborhood "Returning Customer?" link missing from checkout

Viewing 10 posts - 1 through 10 (of 10 total)
  • #56983
    ksprague
    Member
    Post count: 21

    In the checkout screen, just above the Billing Address fields, there used to be a line of text that said “Returning customer? Login here”. Clicking on that link would open a form where you could log in. But after recently updating Neighborhood and WooCommerce, that line of text is missing. Looking at the form-checkout.php file, I see that there is an if/else related to the WooCommerce version number. If WooCommerce is still below version 2.1.0, that section does not get generated. Why? Having a link to log in from the checkout screen, before the customer has entered their address, etc. was a very useful feature.

    #57023
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    As this is not down to us, you need to contact WooCommerce: http://support.woothemes.com/home or http://wordpress.org/support/plugin/woocommerce

    – Kyle

    #57054
    ksprague
    Member
    Post count: 21

    No, I am talking about the form-checkout.php file included with Neighborhood:

    neighborhood/woocommerce/checkout/form-checkout.php

    #57223
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry, let me just ask the developer about this.

    – Kyle

    #57224
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok, this is something that the developer is going to investigate for the next update. Will get it sorted asap.

    – Kyle

    #60128
    Matt
    Member
    Post count: 5

    Yep. I’ve found if you change the version number in these files to say 5.1 it all starts working again. It affects the create account/login page as well. Not sure if there’s others.

    #60152
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok thanks

    #61814
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Just spotted the setting in woocommerce settings under the account tab. (see screenshot)

    – Kyle

    #61844
    ksprague
    Member
    Post count: 21

    I wasn’t actually asking where the setting was in WooCommerce – the problem was that the ‘Returning customer?’ link on the checkout page wouldn’t appear, whether or not that WooCommerce checkbox was checked. But nevermind – this appears to have been fixed in the most recent Neighborhood update.

    #61943
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

Viewing 10 posts - 1 through 10 (of 10 total)

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